Department	Comments
AUGUST 2018
Internet	One of the few places that had what I needed at a very reasonable price. My use for the tube was not related in any way to aviation, but, as I said, the price beat everyone else on the internet. Shipping was super fast. For a company as large as you are, I was amazed at the attention I received for two 2 lengths of tubing. I will be recommending you to my friends.
Internet	Excellent product, super fast shipping, great honest folks to deal with!!!!
Internet	Found the battery I needed for my Garmin Aera 560 at Spruce quickly, easily and at a very good price. Delivery was very quick. Very happy with my order.
Internet	Easy, quick, simple and my order arrived in just two days. I rely on Aircraft Spruce for almost all of my needs and requirements to support my aircraft. I have a open cockpit airplane and a Cessna 182. Keep up the good work.
Internet	I have been purchasing from Aircraft Spruce for years and have not been disappointed in the service. Keep doing what you are doing: providing a wide variety of aviation products and prompt service.
Internet	Ive been a long time customer and always satisfied with you products and service. Congratulations on running a fine business dedicated to the GA market.
Internet	Had a special key that was given to me before retiring from the Service and it was missing a steamer Remove Before Flight to be added to my shadow box. So upon searching on the internet your company came up with the streamer that I was looking for. The price was great and once I received It it totally worked and now its in my display case with other Military Career Memories. I have also passed this on to several Military Groups on Facebook so they can order your products.
Internet	The fuel tester arrived right on-time and was well protected. Your website made it easy to find and order this item. I would definitely recommend you to my friends.
Phone	I normally do not do surveys but feel AS&S Co plus the staff deserves a response! Excellent service in all areas. Purchases, credits or replacement of items, back orders, quality of merchandise, and selection. Sales people are also helpful in providing contact information about manufacturer if more technical information or to clarify directions received with the item. Great catalog, big and expensive but KEEP IT!
Internet	I have used your company since 1980 and will continue to do so. Nomatter how small an order or how large it might be, I have recieved it in a timely manner and the order has never been wrong. Thanks and keep up the great service.
Internet	Aircraft Spruce has outstanding customer service, which is the main reason I come here first when needing parts for my business.
Phone	Very satisfied with everything, the product is the best, the delivery exclellent and the best customer service I have seen in a long time, keep up the good work.
Internet	No hassle. Items shipped on time. I know that I can either shop on line or on the phone and Aircraft Spruce will deliver. But, most important, I know if an aircraft component exists and I need it, I can always get it at Aircraft Spruce and shipped overnight if absolutely necessary.
Internet	I love doing business with Aircraft Spruce. They always have what Im looking for and deliver as promised. Very impressed with the care they take in packaging my orders.
Phone	I buy 95% of my aviation products from your company. Your employees are always a pleasure to deal with and go out of their way to help. Dont change a thing.
Internet	I recently became an airplane owner after a 24 year hiatus. Back in the 90s I dont remember whether I ordered anything from Aircraft Spruce but now I have made Aircraft Spruce my sole supplier of everything for my airplane. The customer service, reasonable prices, product availability and lightening-fast delivery convinced me, after only a couple of orders, that Aircraft Spruce is the company I want to work with. Being your customer is a pleasure. Keep up the good work.
Internet	Easy online order. Nice to have so many shipping options at checkout. Aircraft Spruce is my first choice for everything I need for aviation. Thank you for the great service
Phone	Aircraft Spruce order desk personnel are always excellent. Our items are shipped quickly and the orders are always accurate. We have nothing but good things to say about the people at Aircraft Spruce Canada.
JULY 2018
Internet	Outstanding service, as always. Product availability & the ability to shop and order online is convenient. The quick order packaging and super fast shipping enables completing a maintenance job on time -- much appreciated!
Phone	Great Service always!! Just got a Flybaby in the air again after 10 yrs. Could not have done it without your sales and support staffs help. Thank you!!
Internet	Every order, every time I receive quality parts and materials at fair prices in a timely manner. Aircraft Spruce is a great resource and my go to source for my aircraft needs.
Internet	I continue to be happy with the excellent service that Aircraft Spruce, Canada gives me: quick, accurate and having the items I need in stock at Brantford.
Internet	Awesome services! Expected my package on Wednesday but was received on Tuesday, one day earlier than expected!! No doubt I will recommend your good company to my friends. Thanks a lot and keep up the good services.
Internet	Exactly what I was looking for at a reasonable price and acceptable length of time for delivery. I have had experience with Aircraft Spruce & Specialty before since my career was in the aviation industry. I have never had or ever heard of any complaints...
Internet	Fast, exact, and packaged for shipping perfectly. Was completely satisfied with the whole ordering experience. Thanks.
Phone	Great service quick shipping, fast answers to my questions, good prices! Will be back again!
Internet	Ive ordered merchandise several times in recent years. I always appreciate the fact that you have such an extensive inventory, so Ive always found what Im looking for. The on-line ordering experience is easy, and everything I order always arrives in a timely manner, packaged well and accurate.
Internet	Your team was great as expected, thats why I dont look anywhere else except at your site.
Internet	Great product at a reasonable price, fast shipping and well packaged. I look forward to doing future business. Thank You!
Internet	I enjoyed the quick service and the free shipping and the best price I know of on the battery and charts. Thanks for such good service.
Internet	Your employees have been helping me repair out of annual aircraft away from my shop with timely parts shipments for years. I dont know what I would do without Aircraft Spruce and the service I receive from your people.
Internet	As usual, perfect performance on this recent order. Never ever disappointed since 1995. Fast, precise, easy, right execution of the order and perfect products. Thanks a lot.
Internet	Aircraft Spruce Customer Support is top-notch and extremely helpful. Ordered items are always shipped very quickly and communications/order tracking are excellent. This is the way all on-line companies should be run and operated - well done Aircraft Spruce!
Internet	Transactions with Spruce are always quick, convenient and easy. Although, I dont have the need to make many aircraft related purchases, I always come to Spruce first. Thanks for the great service and great prices.
Internet	I am extremely happy with the service you provided. The order was processed quickly. You are the only company I referr to when buying pilot gear online. Thank you.
Internet	I order from Spruce because Beechcraft, Cessna, etc are far to expensive and takes four to seven days to get. Spruce West I get over night in most cases. Good service over all.
Internet	Ive been ordering supplies from AC Spruce since I built my RV-9A. I started this project in 2001 and have been flying this plane since 2004. I continue to order items for maintaining my aircraft. I have nothing negative to say about AC Spruce and have been very satisfied with your products.
Internet	Arrived on time and in great shape. Great ordering experience, as usual. Thanks for your commitment to customer service.
Internet	Spruce is always fast, good pricing, honest shipping and handles errors with ease. Its a comfort and pleasure shopping with Spruce.
Phone	It was just a phone call and a few minutes and my first order with Aircraft Spruce was on its way. Great service and customer care!
Internet	Fantastic service, good prices, good product, fast delivery - really fast all the way across the Pacific. Very happy.
Internet	Ordering approach using internet is fast and easy, order delvry is fast and efficient.
Internet	Excellent products and service. Aircraft Spruce is my primary go to place for parts for my Glasair.
Internet	Excellent service as usual. Cant imagine a world without Aircraft Spruce!
JUNE 2018
Phone	Shipped on time and in good condition. Over the last 25 years of doing business with Aircraft Spruce service has been great.
Internet	Always get quick service, quick delivery and quick response to communications. I especially appreciate the attention and response for my larger investment items - GPSs, transponders and radios, intercoms, etc. Valuable resource.
Internet	Easy to navigate website. Product ordering process went smooth. Fast shipping. Item arrived in a well cushioned box.
Internet	I purchased a radio coax manufactured in your avionics shop. 4 of RG 400 with BNC Male Connectors on both ends. The product arrived in record time & checked out perfectly with digital OHM Meter. It was well made and worked with the Garmin GTR 200 that I purchased from Aircraft Spruce and installed in our Vans RV-6. Thanks for the great service and workmanship.
Internet	I have made two major purchases with Aircraft Spruce. In both cases the Avionics team helped me beyond expectation. They talked me through several avionics solutions. Eventually I decided on the Stratus ESG and Stratus 2S and then the Garmin GTR 200. This was a significant purchase. The personalized help was beyond compare. I will recommend your team to all of my aviation colleagues. Jay has worked with me over a period of time. He is very helpful and professional.
Internet	Thanks Spruce. You are terrific. Excellent logistics, support, and communication.
Phone	All items received in time promised, no mistakes, no hassles - great service!
Internet	I have ALWAYS had Great service and experiences with the people there at Aircraft Spruce. They are knowledgeable and patient on the phone .I was able to ad things to my order before it was packaged with No Problems! Which was Really Great as we did my First Annual to my New-to-me-Cardinal. I will Always recommend ACS to my Aviation Friends! Thank You All for your Excellent People , service and products !
Internet	Excellent service, in terms of in-stock parts availability, good pricing AND super quick shipping. Equally important (to me, anyhow) is the refreshingly positive, customer focused and knowledgeable attitudes by everyone I talk to at Spruce. Everyone!
Internet	First order -- EXCELLENT service - fast delivery. What more could you want??? Good company to do business with.
Phone	Very sastified customer for more than 15 years. Appreciate your quality inventory and professional staff.
Internet	It was easy to order online, I was notified of delivery timeframe and the product came promptly.
Internet	All my orders have been handled in a great fashion. Very attentive sales people on phone and prompt delivery. I am very pleased .
Phone
Phone	Every thing was in stock and shipping was real quick . Overall 10/10
Internet	My foam packet arrived on time and in good condition thanks to your attention to proper packaging. It was also less expensive than your competitors. Thank you.
Internet	The person taking our order was very knowledgeable, questioned one of parts as we had not ordered it before to ensure that it was the correct one and made verbal ordering easy. Our order was received within two days and he back ordered part came the next day.
Internet	This order was filled and shipped quickly and delivered before the estimated delivery date. Very typical of the outstanding service and pricing that Ive enjoyed from Aircraft Spruce over the past 25 years.
Internet	All your People at Aircraft Spruce are great to work with, and have given me help finding the right products I need for my aircraft.
Internet	The ordering process was easy. When an item required additional investigation the staff went out of their way to work with me to find the correct parts for my plane. Even though there apparently was a major computer outage, my parts arrived in a timely fashion and are now being installed.
Internet	Aircraft Spruce staff was very helpful finding an alternator that fit my application at a reasonable price. With minor mods to existing brackets it worked fine. Thanks for the help going through all the vendor catalog information.
Internet	Aircraft Spruce is the only company I deal with for all my equipment and supplies for my 1977 Cessna 172. I always find what I want. Am able to research different items and my orders are always complete and on time. Also on a few occasions I have had to a return an item only because I miss ordered. They always process my return no questions asked. Great company will continue to use for years to come.
Internet	Outstanding service, excellent in stock product availability, reasonable pricing. Cordial/capable folks to talk to when needed and consistent super quick shipping -- all great reasons why Spruce is my preferred supplier!
Internet	I recently received another order from Spruce and one item was cheaper to buy out of the USA and delivered to me in Australia than to buy the equivalent product here in Australia. I have placed several orders now and received them in 4-5 days from order to delivery to the West coast of Australia. Great service 24 hours a day.
Internet	Great service on my order. I ordered on Memorial Day (Monday) and received the parts on Thursday. It is a pleasure to do business with Aircraft Spruce.
Internet	As usual you and your team did great! As a matter of fact, Im guessing that you/they have been working hard over the many years (25+) since we started our relationship to institute an environment of continuous improvement as each year your service) has improved and it was good at the start. Since you did ask for suggestions for improvements I will offer one - you website is not quite at world class levels. Direct searches dont always show me the product Im seeking. I know you have the product and I use indirect searches to get to eventually find it. I know, without an example this input is useless but Im guessing your phone team might know a bit more on this if they have had to help customers find what is there.
Internet	Very nice shopping and research experience. Well laid out website, plenty of products, information and choices for how to find things. Great prices and reasonable shipping costs.
Internet	I buy hardware and materials for race car prep from Aircraft Spruce all the time. Very high quality, reasonable prices and fast shipping. Thanks for being there!
Internet	Great service, Thank you! Order received complete and promptly, looking forward to my next purchase.
Internet	Competitive pricing, prompt service and excellent customer support. Aircraft Spruce & Specialty is my first choice for aircraft products.
MAY 2018
Internet	Great Service. Quick shipping. Nice having warehouses on each coast to save shipping time for all in the US. Packaged great... Thanks so much!!
Internet	Great to have a company that still allows us to purchase aircraft building supplies in smaller quantities. I’ve always voted 5 stars for quality, service, shipping & inventories.
Internet	Thank you for being there, for turning into such an efficient organization, from your small specialized beginnings so many years ago. You began helping me to build my plane from plans in 1991. Its flying today, as are the planes of many similar builders. Your purchasing procedure is streamlined, efficient and simple. I needed some material to make a repair and its Sunday but I just ordered it in .a minute or two and it will be here in a few days in my choice of delivery. Its easy to get used to something and take it for granted but YOU should not lose track of what a great company you have an how much pleasure you bring to builders.
Phone	I shopped around due to prices and found AC Spruce to be as good or better than the rest.Put the order in to a gal in GA, who was answering for Canada.She was polite and helpful.Had the tires in about 3 days. No complaints, great service.
Phone	I think you have an outstanding company. You seem you to have in stock almost ever thing in your catalog and having no minimum order is VERY important to me and most people. If I just want one nut you will sell me one nut. Never change this policy. It is why I go to Spruce first.
Internet	Very fast shipping, 3 days and they were delivered to my door on the other side of the world. Great service, thanks.
Internet	Thank you so much for your prompt and courteous service. Love doing business with Aircraft Spruce.
Internet	Ordering is easy. Everything was in stock. Parts were shipped within 24 hours. Everything was correct. Thats why I keep coming back to Aircraft Spruce. Thanks
Phone	I have never received an inferior quality product from Aircraft Spruce and the packaging has always been first-class. I even received a phone call about shipping costs, which I sincerely appreciated.
Internet	I have worked with your company for 20 plus years and as yet have had no complaint.
Internet	Excellent service, site was easy to navigate and find what I was looking for. My order arrived sooner than expected and was very well packed. Would definitely order from these guys again.
Internet	Strut kit was complete with new seals and snap rings -- perfect fit -- solved problem. Price was very reasonable for a certified item. Delivery was next day and this has been a consistent situation on all my purchases from Aircraft Spruce.
Phone	As always, a great job, thanks. That is what makes you folks number ONE in the aircraft business.
Phone	My experience with these orders has been, as it has always been, excellent. Those that take my orders are knowledgeable and efficient. Your communication on the progress of my order is well done. Your choice of shipment are both speedy and cost effective. Thank you for great service. See you at Oshkosh!
Internet	Always first-class service from Aircraft Spruce.
Internet	All product arrived on time and in good condition. Thanks, so much, for the service that you provide. I bought plans and the kit (from Aircraft Spruce) for a Vari-EZE at Oshkosh in 1976. Then upgraded to a Long-EZ in 1978. My never-ending project is FINALLY coming close to being completed and Aircraft Spruces exceptional service and product line has helped me every step of the way.
Internet	This was a gift for my brother. Order went smooth and product arrived in a timely manner. the price was right. Everyone was happy. Couldnt ask for more.
Internet	Once again, I am pleased with the excellent quality of service provided by Aircraft Spruce. Hardware pricing and speedy delivery at reasonable cost are a trademark of Aircraft Spruce.
Internet	Arrived on time as expected. Shipping was inexpensive and product pricing is good. Can’t do much better than that.
Phone	I always enjoy shopping with you. The sales staff are knowledgeable and friendly. If they do not know an answer, they go find out and get back to me. And I always get my order very fast. All my project stay right on time. Thank you everyone at Aircraft Spruce & Specialty Co. You are doing a great job!
Phone	Everything shipped was as ordered. I was happy to do business with you again. You are always there to serve me and you always do your best to make sure iam happy - thats what is is all about.
Internet	Great job on shipping quickly. Quality items... Appreciate you sending a catalog. I was really surprised how many items are listed and will be shopping with you in the future.. thanks
Internet	Very impressed with the service. Staff were prompt in answering questions and the orders arrived as promised. Well done.
Internet	The best internet site to order parts. Overview, Documents, Alternate Items, Reviews... Good description of parts, pictures, plus...questions and answers. THE BEST!!! Congratulation Thank you! Martin!
Phone	Great service and inventory on all AN hardware - I really appreciate that small orders are met with the same great support as big ones.
Internet	As always, the service from Spruce is OUTSTANDING! I live in Lincolnton, GA 30817, about 120 miles east of Atlanta and if I get my order i before 3:30 PM, I almost always get it the next day. Your staff is extremely knowledgeable and helpful.
Internet	Service was exceptional, as always. Ive never had a problem buying from Aircraft Spruce - even being in Australia. Thanks to all.
Internet	As always, great service from Aircraft Spruce. My order was filled correctly and delivered promptly. (UPS Ground is normally overnight from Atlanta to Pensacola).
Phone	Had a flat tire East Coast at 3 PM EDT. Called WEST coast and received tire and tube by 9:30 AM EDT the next day. Takeoff 2 hours later on a 6 hour flight. Saved me a lot of money and headache.
Internet
Internet	I made a couple of small counter orders at Sun-N-Fun. With customers 3 deep at all times & a rather hectic atmosphere, its so refreshing to experience 100% cordial, helpful, customer-friendly service...plus, the free-shipping and great prices provided are so much appreciated. We go back a long way with Spruce and look forward to you folks being our primary go-to source for a long, long time to come!
Phone	I always trust Spruce for all the parts I order. Very helpful in finding the product that I need. Thank You.
Phone	Great service! Am always satisfied with the quick delivery and am never dissatisfied with the quality of your product.
Internet	Wow! Easy web site to use everything you need was right there and fast shipping. Thank you.
Internet	Fast shipping and good communication. Nice doing business with you.
Internet	I am so happy that you have provided USPS 1st class mailing for items. It is so much less expensive than UPS and its quicker! Thank you.
APRIL 2018
Internet	Good quality product at a good price, received in a timely manner. Exactly what I was looking for.
Internet	Fast and inexpensive for parts that are hard to find elsewhere!
Internet	My package arrived down here in New Zealand in under 7 days, which is fantastic service. Great company to deal with! Very happy with my new LED lights as well!
Internet	This order was promptly filled with your superior products in an exceptional way, as has every order I have placed with Aircraft Spruce over the past, almost a decade. Thanks.
Internet	Online ordering process is very straight forward, easy to use. A moment after closing my order I had a change of mind. Called Customer Service, talked to a very pleasant staff member who updated my order in just moments. Super! Ive bookmarked your web site ready for the next order.
Internet	Aircraft Spruce provided the supplies needed to repair my prop. They had the exact items I needed, at a good price. My order was delivered in reasonable time, complete with instructions. The end result was a quality repair to get me back flyin again. Thank you! Steve
Internet	Ive been purchasing aircraft parts and hardware from Aitcraft Spruce for over 24 years. That alone should speak volumes. Ive always received excellent customer service and the product quality is unrivaled. When I think of aircraft parts and accessories, Im thinking Aircraft Spruce. Keep up the excellent work folks! Regards, Ed
Internet	I got all of the spruce from Flo in 1966 to build my first Pitts, and have been doing business with you ever since. As they say: It doesnt get any better than this (substitute the word you for the word this) Bill
Internet	The products sent allowed the repair to be completed in a timely manner. Thank you for Aircraft Spruce being there and having parts available to allow our vintage aircraft to continue flight.
Internet	As always, my order was filled accurately and arrived quickly. The one item not in stock in California arrived two days later from another store. Over the years, whether a large order or just a few items,I have received the same quick service. My suggestion? Continue the excellent customer service.
Phone	Simply put a third of the price Cessna wants for the same tach. Ordering and shipping typical Spruce no hassles.
Phone	Love working with AC Spruce. Customer service is always so kind and helpful.
Phone	I enjoy ordering my components from ACS&S because your people that take my order have always got my order right. They are also very polite and professional. Thank You
Internet	Ive been buying aircraft parts and supplies from Aircraft Spruce for 15 years as Ive built four different homebuilt aircraft. I have ALWAYS been perfectly satisfied with all facets of the process. Parts are almost always shipped the same day as I order them, even if I order in the afternoon. Im usually always able to find what i need on the website, and if not, I can call and be helped by someone who knows what he or she is doing. Your people make me feel like they really care about me. Prices are fair. I wish I could run my company as well as you run yours!
Phone	Fast shipping. Great product - wore out the first one - that took a lot (5,000 T/O & ldgs). Priced less than any other supplier, thank you.
Internet	I have used Aircraft Spruce for all my parts for a number of years and have never had a problem with my orders. Fast shipping, correct parts picking and lots of inventory. Thanks for your service.
Internet	Just received my order and I would like to congratulate you on such fast and efficient service. You are excellent at what you do and I always recommend you to others. Great company, it's a pleasure dealing with you, well done once again!
Internet	Keep doing what you're doing. I had no problems and I asked for and got very fast delivery!
Internet	Ryan was extremely helpful and is typical of the type of customer service I am accustomed to when I ask for help at Aircraft Spruce.
Internet	Excellent attention, I am very grateful with your service. 100% recommended, thank you very much.
Internet	Well I used Aircraft Spruce for this order because they are close to Oregon and Im a native Californian and Corona was on our fly to list on Saturdays ( breakfast ) so Ill support my local aircraft parts store as much as I can...shipping has been FAST & Ill say that no sooner than I order I get a confirmation .....cant ask for better. My THANKS for serving the flying community.
Internet	Everything good. You have great company, with great service. I ordered an experimental lyc engine. Also just spoke with Marvin and Jay from your avionics shop, to order avionics for my currant project. All your service people are good. Xtra cuddos Robin.
Internet	Fast shipping on needed items. Much appreciated! Quality and packaging as expected - excellent. Thank you!
Phone	Dear Mr.Irwin and AC Spruce Team, I am very pleased with the way my orders have been taken care of these past few years. Your CSRs are so helpful and attentive to my project details. The AC Spruce team really go out of their way to accommodate special requests. Always a pleasant experience, Thank you AC Spruce Team
Internet	Easy to find parts, quick ordering, great customer service (if needed), quick shipping. All-in-all Im a very satisfied customer!
Internet	My order was received in perfect shape, well packaged, and came quickly. Would not hesitate to order from Aircraft Spruce again!!
Internet	My order was a small order of hardware. The order arrived well packaged, in a timely manner via US mail. I continue to receive excellent service from Aircraft Spruce. Thank You!
Internet	Packaged well with timely delivery. My one stop shop for aircraft needs.
Phone	You folks have always treated me well and supplied the product I needed, and the product I ordered and in a timely manner. I am working to build a Wag Aero Sport Trainer.
Internet	Your service is always excellent. The product descriptions are good as well as the timely shipments. Look forward to visiting at Sun N Fun Thanks
MARCH 2018
Internet	Order was shipped extremely fast. I dont know how you get these orders shipped as fast as you do. Everything was perfect. Thanks
Internet	I've been a Customer since the early 90s. Never an Issue with products or Customer Service. I recently purchased a New Concord Battery, Harness and Battery Minder Charger. I clicked the wrong button and did not order the correct charger for the Concord. Called Aircraft Spruce when it was delivered, told the gal what I did and she said well get the right one on the way and e-mail you the Return Authorization. I sent the wrong one back and two days later the correct one arrived. A few days after that my Credit Card was reimbursed the full amount for my incorrect order. By any Business Standard, who could complain about that kind of Service!!! Keep up the Great Work...
Internet	You had what I needed and I had it in 2 days.I always look to Spruce 1st when I need anything for my airplane.
Internet	Your service is great. I have use you for years and your service has always been great
Phone	Jim, the logistics of maintaining such an incredible array of aircraft related inventory is overwhelming to me. But somehow Spruce dose it perfectly. The products I order are always in stock and sold at competitive prices. You guys are the best! Loyal Customer.
Internet	All of my orders have originated thru your online system and have arrived on time as advertised. Your system performs great. I can decide while ordering how I want it shipped and what cost. All things said, I find your system very easy to order thru.
Internet	Yall keep me flying. The service is always prompt and accurate. Thanks so much.
Internet	I was impressed with the speedy delivery of my order and also with the order itself. I use spruce for mountain dulcimer tops and braces and the material I received is excellent for my purposes. The order was packaged very well to protect it during shipment. I have recommended Aircraft Spruce to other musical instrument luthiers.
Internet	It was easy to order online and I received the product in only a few days. Great service!
Internet	There is a very good reason why I have preferred to buy what I need from Aircraft Spruce since 1993. It just works, and their customer support for international customers is great.
Internet	This is a direct drop into a B19 beech. The part was in stock,ordered and shipped the same day. I received it on time at my airport with no fuss or bother. As usual a seamless transaction that ensured uninterrupted service of a rental plane.
Phone	I needed a voltage regulator as soon as possible to get a school plane back up. I wasnt able to call in the order until right at the cut-off time. I asked Monica Maze to PLEASE try to get the order shipped that day, and she did. Thank you very much Monica!!
Internet	Easy catalogue to find things. Battery fit perfect. Legal again for another two years. Delivered sooner than promised!
Internet	Buying parts from aircraft Spruce couldnt be easier. If I need special help I make a phone call. I can usually do it all online and get super fast service.
Internet	Thank you for the assistance in finding, ordering and receiving Aircraft Spruce products. Your web site is stellar and is both informative and directive in its attempt to put pilots in touch with the product they for the machine(s) they fly. Thanks for it all and I encourage others to use our Canadian Supplier...The Spruce. Chris
Internet	As always excellent service. Having two locations in the U.S. ensures next day delivery for me. Thanks Aircraft Spruce!
Internet	The right products and the right price and fast shipping. What else could I want?
Internet	Well pleased with the prompt and complete service I have received over the past 35 years with Aircraft Spruce. Good products, great selection, great service. Jack
Internet	I have been buying from Aircraft Spruce for the last 12 years... You are always the best...very prompt!! Thank you!! Mahesh
Internet	Always a fan of ACS -- Ordering is easy, prices are generally the best around, and now that USPS is a shipping option, everything is good!
Phone	Youre team did an excellent job as usual. The sheet metal and grommets arrived in excellent condition and were very well priced which I appreciate. Thanks again. Doug
Internet	As always you guys did great. I ordered at 3:55pm eastern and my package went out that day as advertised and arrived on schedule. You guys rock!
Internet	As a race car owner and builder I find your pricing and selection of AN hardware and composite materials more than meet my needs and expectations.
Internet	I could find those 2 great different products for my Garmin at the same place, Aicraft Spruce. Thank you very much, very helpful, very easy to order and fast shipping.
Internet	Worked fine for me. Short and sweet, efficient and got the compass within a few days. Thx !
Phone	Been buying from Aircraft Spruce ever since they started back in the 60s. They have gotten better as they have grown which very unusual in my experience!
Phone	Aircraft Spruce is my main go to catalog to find the majority of parts I need for the aircraft that we work on, and the more parts they have available more I will keep going back to aircraft Spruce. Their customer service is superb and they’re shipping is excellent . I’ve used aircraft Spruce for many years and will continue to use them since I know I can find a majority of the parts that I need and the price is very reasonable. I would like to say thank you to all the supporting staff for help me locate items that I need and information on products they have.
Internet	My order was handled extremely well. From placing my order online, through payment, communication of tracking, etc., everything was perfect. The package arrived in a timely manner, and all items were received in excellent condition.
Internet	Received help from A/C Spruce on which TNC connectors I needed. Was very much appreciated. N806TT now has ADS-B out and is still flying strong after 25 years. Most material purchased from A/C Spruce.
Internet	All my orders have been easy to make and quickly shipped. I was a business owner for over 40 years and only wish my businesses could have been as efficient. My first choice in ordering aircraft parts..
Internet	Year in and year out - your staff is excellent, attentive, and spectacular. My last order I forgot an item, and called in to have it added. Sure enough - there it is in the box, just as requested. Customer service is always fantastic. Keep up the good work!
Internet	Dont change a thing. Delivery was right on time and it in good shape. Will order the rivets when the mechanic tells me what kind I need. Never been disappointed using Aircraft Spruce.
Internet	Parts were described exactly as received. Delivered exactly as promised. I was treated better than could have been expected. Give a 5.5 stars out of 5.
Internet	To say I am satisfied with all purchases from Aircraft Spruce is a bit of an understatement. Selection, price, packaging, shipping exceeds expectations. You are my number one choice for my aircraft needs, thank you, Charles
Internet	Site is very user friendly. No problems incurred.
Internet	Received order very quick. I was totally impressed with how well it was prepared for shipment. While a fragile order, it arrived undamaged in any way because of the excellent packaging. Thanks.
Internet	I would like to thank Aircraft Spruce for their accurate speedy delivery of hardware. Many people don’t realize that when an aircraft is grounded that schedules cannot be met. Their attention to being timely for a $36 dollar purchase made an airplane ready within two days.
Internet	My orders have been delivered on time or earlier all packaged well and in good shape. Thank you Aircraft Spruce.
Internet	Exactly what I needed, very well packaged, fast shipment. I`m pleased with purchase.
Internet	Extremely fast shipping and an excellent product. Will use again.
Internet	I am really impressed by the way A/C Spruce is going. Lots of items and great pricing. Makes shopping for parts so much easier to get everything at the best pricing in one place. Thanks Spruce, you have made my job a whole lot easier!
Internet	I just ordered four very tiny items for a couple of bucks and you treated me like I ordered much much more. The order got to me in just a few days and all I can say is your company is at the top of my list. Thank you very much. Stan
Internet	I ordered a replacement aircraft battery from you and the service was excellent. The turnaround time was very good and the product was exactly what I ordered. I have used Aircraft Spruce in the past and will continue to do so. I am a satisfied customer.
Internet	Order was placed with ease, confirmation received in minutes, delivery by UPS ground in one day. Reasonable price, easy installation. Great service as always.
Internet	Great Customer Service very helpful...Packaged arrived almost the next day. How did you do that. Thank you again. will be doing business with you again soon !!!
Phone	Ive never had a more efficient, accurate nor prompt phone order than my recent experience. The delivery pickup point was within California (Palm Springs) and I suspect that facilitated the delivery time. None of the purchased items have yet been installed but I suspect theyll operate as described.
Internet	Thank you for the good service and the rapid delivery, I will keep using spruce as long as I fly my old 1972 172L plane.
Internet	Service is excellent. I appreciate your company willing to fill small orders. Long term projects call for small orders from time to time and your willingness to help the home builderis exceptional. Thank you for great service.
Internet	You guys are doing just fine. Thanks for helping us keep the aging general aviation fleet airworthy!!
Phone	I am unable to add any suggestions. Aircraft Spruce is an on time provider. I have never understood why the orders from you company are shipped and arrive in time given to me. Other companies say same day ship or the following day and it takes much much longer for the product to arrive. All I say, Good Job
Internet	We were very happy with our order. It was on time & exactly what we ordered. Thank you.
Phone	None--Keep up the good work. Always 100% satisfied.
FEBRUARY 2018
Internet	You just cant find a place that does better than Aircraft Spruce, folks - you just cant! Have done quite well here for many years. Many thanks, AS&SC!
Internet	Ive relied on Aircraft Spruce for years never disappointed. No order too big or too small. Prompt shipping. Great customer support.
Phone	When I order from AS your staff is always knowledgeable on your products, quick to help customers, no phone call holds waiting time period, competitive pricing and fast standard delivery.
Internet	In the long time that I have used Aircraft Spruce to provide materials and equipment in the building of two airplanes, I have yet to have a bad experience. Keep up the good work!
Phone	Fast, efficient, knowledgable, good all round people and I will be doing more business with them. I have an older plane and it is needing some refinements. Thanks for your service!
Internet	None, my ordering experience was the best. I ordered and after purchasing I was given a delivery date. My items arrived on time as promised!! Thank you.
Internet	As always, goods exactly as ordered, packaged well, shipped promptly...doesnt get any better. Thank you.
Internet	I always enjoy buying parts from you. Your service and delivery are great and the customer service folks are terrific. Thank you.
Internet	I appreciate the quality service from Aircraft Spruce. Do not leave us , you are the only one in Canada that fills the need of us builders & small aircraft owners.
Internet	You did great. Very friendly efficient staff helped out. Products exactly what I needed. Shipping was quick. Always like ordering from Spruce. Sure glad you finally came to Canada.
Internet	Very speedy order processing and reasonable shipping time. Its almost like walking next door to a favorite aircraft supply house.
Internet	Received the ELT Battery on time and at a price that I expected. I use Aircraft Spruce for all my aviation part and accessories needs.
Internet	Very timely response. Everything came in quickly and works great. Already doing widespead recommendation as you being a supplier of product.
Internet	Several recent orders. All excellent service. All quality parts as expected.
Internet	I would not change a thing. You folks have always supplied me with what I needed if you have it in stock (nobody has everything). Delivery has always been good. I am glad you now have a store in Georgia since I live in FL. Makes things a lot easier and quicker than getting stuff from California. Keep up the good work. I have a few more things to order in the next few days too. Thanks.
Internet	My order was processed very fast and I believe I received it as fast as possible and in good shape. This was a good mail order experience.
Internet	Aircraft Spruce always seems to get the order correct and delivered when expected. I this day and age, this is high praise.
Phone	Props to my saleslady (whose name I have sadly forgotten) for her can do attitude. Fast and efficient yet friendly and thorough. The items arrived nicely padded with brown paper. Im so happy youve stopped using those hard-to-dispose-of styrofoam peanuts. Fast to ship reasonable prices. Just excellent all around!
Internet	In dealing with Aircraft Spruce for 16 plus years, I can honestly say I’ve never had a bad experience with the company. Please keep up the great work and you’ll keep me coming back for as long as I am flying.
Internet	Fast and as ordered. Always easy via the website.
Internet	A great product, great service, and great follow-up! A+ I highly recommend Aircraft Spruce!
Internet	You did great. Ordering on line was easy and the service was very efficient. Received my items within 4 days.
Phone	Have been buying from Spruce for many years and have been very very satisfied.
Phone	I first used Aircraft Spruce to rebuild a Aeronca Chief in the Alaskan bush in the early 1970s. Since then Ive owned a high prefomance sail plane. And most recently built an RV7A. Thru the years Aircraft Spruce has been there with great products and excellent service. If you need it to fix your airplane, Aircraft Spruce has got it.
Phone	You guys ROCK. 2 day delivery. Every part I need. All to spec with great quality.
Internet	You guys have supplied parts for 3 aircraft over last 15 years. Dont even bother to check other companies. Usually overnight or 2-3 day delivery. Sending back 2 Bendix mag cores for credit. Thanks for being there and providing EXCELLENT, consistent service.
Internet	As usual Aircraft Spruce did a great job getting the items I ordered to me here in Arizona. My last order had one item on Back Order but was sent in a timely manner direct from the manufacturer. Great Company, great service.
Internet	Ordered this flight jacket for my little grandsons 2nd birthday aviation themed party at a museum in CA. My daughter received the jacket super quick and was very impressed that the jacket looked so official. Thank you for great customer service and quality merchandise!
Internet	I’ve been dealing with Spruce Aircraft for many years and as usual the service and excellent quality is consistently above average. It’s a pleasure to do business with Aircraft Spruce.
Internet	When recently ordering some barry engine mounts I found your site carried excellent technical information and the whole process went smoothly and efficiently and I was very surprised to receive the goods in question so quickly.
Internet	I sent in my online order then within a minute I realized I left off an item. I sent a message that requested an item be added to avoid a second shipping cost. I received a reply the next morning that the item I wanted had been added successfully and my order would be delivered as promised. Thanks to your staff for the flexibility and the help with my online order.
Internet	Best order yet. I build masts for RC sailboats and perfect stock is a must. Whoever picked this order outdid themselves. Thanks Aircraft Spruce for another order of great material.
Internet	Everything arrived exactly as ordered. Online ordering was very easy. Thanks.
JANUARY 2018
Internet	Very good service, as usual. Order was complete and correct. It is easy to order on your website and the deliveries are always in the specified time.
Phone	I ordered a really rare part (tool to work on Beringer wheels) and was very pleasantly surprised to find that you had it in stock. It was shipped that same day. I continue to be very pleased with Aircraft Spruce.
Internet	Ordered on a Monday evening and arrived in New Zealand Friday afternoon. Very good prompt service and the compass was installed on the Saturday after calibration. Thanks Aircraft Spruce!
Internet	Quick shipping and good quality products. Friendly personal service when necessary. Cant see much needing change. Thanks!
Phone	You guys shipped right away and it was delivered on time. Thanks for the prompt service.
Internet	Easy to navigate website, great prices and speedy delivery. I was very happy with the service.
Phone	Your company and your reps seem to have everything under control. It is nice doing business with you and I will continue in the future!
Internet	When I need materials for a project Aircraft Spruce provides the selection, prices and great shipping speed and rates that I need.
Internet	Quality products, outstanding service, good prices!
Internet	While I don’t know how well the new alternator will work because my airplane’s engine is undergoing a major overhaul, I can say that Aircraft Spruce was able to deliver the part to me very quickly. I live in a very remote area in the Tennessee mountains and typically have to wait up to two weeks to receive deliveries. Sometimes, the delivery guys cannot find my house at all, and they have to leave my packages at the local general store. But with Aircraft Spruce, my packages always find my front door step and in great condition. This package arrived nearly a week earlier than expected, and that was over the New Years holiday! Great work, Aircraft Spruce, on your delivery service. Thanks!
Internet	Excellent fast service and shipping all the way to Alaska. Thank you very much!!
Internet	Order was filled perfectly. I know I can rely on Aircraft Spruce.
Internet	Prompt attention to the order. Timely received. Great customer service!!
Internet	Per usual....outstanding service on requested items!!! All arrived in great condition and on time!!! Wish it were so for the rest of the world! Thanks!
Internet	I love your website. Can hardly believe how fast & accurate the orders come. Am building a kit plane, need a lot of small hardware and electrical the past few months. There has not been a mistake in the last dozen orders.
Internet	As normal with Aircraft Spruce for many years, no issues. I order the parts needed and they send them. No BS. Just fair prices and good service.
Internet	Tanks for the fantastic service. I ordered over the new year period and was amazed my shipment arrived so fast, all the way to New Zealand. Less than a week and that included clearing Customs. Awesome!!
Internet	Product was received in a timely manner. Very satisfied with your communication and speedy shipping. Will look forward to dealing with you in the future. Thanks to your commitment to customer satisfaction. Cheers :-)
Internet	I purchase from Aircraft Spruce since my first project in 1990 after the Oshkosh fair. Great supplier, with great service and on top of that, fast shipping!
Internet	Everything I ordered was delivered quickly, packaged well. In fact, all of my prior orders as well.
Internet	Very good service as always. Ive been a customer for 30 plus years. A/C Spruce is my go to parts store.
Internet	Great service. Product was exactly as ordered and was delivered in a timely manner. Great service and I will shop here again.
Internet	Everything exactly as ordered! Quick and reasonable cost of shipping. Thanks for the XLNT service.
Internet	Staff very supportive and informative. Order was shipped extremely promptly and correctly. GREAT customer service!
Internet	Very easy to order parts on your website!
Internet	Excellent selection, fair pricing, and shipped VERY quickly! Well done!
Internet	This is my first purchase from A.S. and won't be my last. Fast shipping and they have everything you can imagine for your aircraft needs. Thank you Aircraft Spruce and Specialty company.
Internet	Received exactly as ordered, exactly when promised. Superb customer service as always.
Internet	No improvements necessary. A flawless on-line ordering system with an on-time delivery.
Phone	Excellent customer service. Quick response to inquiries and customer service reps found and dealt with problems swiftly.
Phone	Alternator was in stock, shipped same day, arrived quickly (even though I chose standard shipping during the height of the Christmas rush), packed well and at a good price. Well done, Aircraft Spruce, well done!
Internet	As usual you guys did an excellent job , fast delivery and all the items in perfect condition. What else could you want. Thank you Aircraft Spruce.
Phone	Order was complete, correct and was received promptly. I have never had a problem with any of my dozen or so orders processed over the past 3 years since I bought my plane.
Internet	Fast and affordable shipping for small parts. In Alaska, USPS work well and is affordable for us up here, Thanks
Phone	I have purchased most of my aviation needs from Aircraft Spruce for the last 25 years. The reason is that for all this time, ou have provided me with the products that I have needed,with a price that is fair and a delivery on time. Thanks!
DECEMBER 2017
Internet	In this day and age, it is rare to be impressed by customer service however, Aircraft Spruce has far exceeded my expectations. They went above and beyond to help ensure an important package delivery on time, and they made a little boys Christmas sweeter in the process. Thank you to the team there for your wonderful help. I will certainly come back to shop again and again. They always say, fly people are the best people.
Phone	It is always a pleasure ordering from Aircraft Spruce. You can talk to a real, live, human being who is helpful and courteous thru the whole process. I received my order on time and as promised. Aircraft Spruce is my Go To place for all aviation supplies.
Internet	Ordering is simple and my parts are always shipped promptly and arrive well packaged. Aircraft Spruce is always my go-to store when I need something for my homebuilt project.
Internet	I found Aircraft Spruce Canada to be very prompt to reply to my questions and even received a phone call. The shirts look to be of good quality at an excellent price. I will recommend you to anyone for further orders. Thank you again for such good service.
Internet	My many experiences with Aircraft Spruce have been very good. The staff in Brantford are friendly and very efficient. I like dealing with Aircraft Spruce Canada. I only use the on-line catalogue. It takes some sleuthing at times to find what you are looking for but I usually find what I want. I use the wish list feature all the time as I build up an order.
Internet	I have been an Aircraft Spruce customer since 1983. I have always been satisfied with my purchases and quality of product. The service has been better than expected and I consider it to be the Bench Mark of Customer Satisfaction. Edward H A&P, IA, DAR, CFI
Internet	My first time ordering, I ordered a couple flight log books, they arrived with one damaged I called they shipped one out right away no questions. I offered to send back the damaged one, they said to go ahead and keep it, very pleasant customer service. Would definitely order again, thank you and happy holidays.
Internet	Thanks for the order in such a timely fashion. Aircraft Spruce in Canada is great!
Internet	Order Placed Dec 8th and arrived in Perth Western Australia in less than a week, thats better service than we receive at at home most of the time. Great performance. Goods received as ordered - as it should be, so I am happy. Cheers
Internet	Thank you for your excellent customer support. The solenoids have been shipped extremely fast. I am very happy with the product and its price. I would recommend Aircraft Spruce to my friends at anytime.
Internet	Fast shipping, I ordered the wrong part, but was pleasantly surprised by the great customer service I receive to return the wrong part for the correct one! Thanks Aircraft Spruce.
Internet	Got a case of Aeroshell W100Plus in my hands from California to Barbados in just under 24 hours. The competition cancelled my order saying it could not be shipped. Very impressed with the service. Aircraft Spruce will be the first people I call in future:)
Internet	I have been using Aircraft Spruce since 1986 and have always had great service. Just this week I realized late in the day that we needed another part and I was able to add it to the order I had placed that morning. Being a small FBO on a shoestring budget that saved shipping cost and potential delays. Thanks Aircraft Spruce.
Internet	Great product at a good price, fast delivery. Easy install, fired up perfectly right out of the box.
Internet	Ordered the plugs on Tuesday and received them Friday morning. Great service. Items arrived as ordered. You run a tight ship.
Internet	It is easy to order on your website and the deliveries are always in the specified time / Thanks
Internet	Excellent service. Fast, no hassle. One of the best companies we deal with.
Internet	I just want to say that I am really liking what is going on with Aircraft Spruce. The prices, the availability of items, the fast shipping. I really like the ease of ordering online. I have been to so many websites that are confusing to say the least, but yours is easy easy to use, clear and simple. I love being able to look up all my past orders and print out the invoices if need be. I am just thoroughly impressed with everything about Aircraft Spruce. Keep it up and you will always be on my bookmarks bar in the number one position!
Internet	Thank-you for being a distributor in Canada! Very pleased with my sunglasses(FLIGHT GEAR OP MATTE CHROME 55MM GRAY LENS BAYO) and the quick delivery. Ive added you to my favorites and will definitely buy from Aircraft Spruce Canada again.
Internet	I have been very pleased with Aircraft Spruce. From start to finish has been a great experience dealing with your company. In this day and age it is nice to see a company take pride in their customer service. I look forward to doing business in the future.
Phone	I placed this order late at 4:15 over the phone, 15 minutes past the cut off time.(Which rarely happens) It was critical for us to get the sparkplugs as a customer had called me and scheduled to bring his plane in the next day to have all his plugs replaced. My sales agent said she would personally go and pull the product so it would ship that day, and she did what she said. She saved me the embarrassment of telling my customer I forgot to order his parts on time and making him reschedule a maintenance visit. I am thankful you have people like her who really care about the customer and want to put in the extra effort for customer service. In my aircraft maintenance business I purchase everything I can first from Aircraft Spruce before I go looking for other venders. I use Aircraft Spruce because of the great customer service, free shipping (which is one day ground), large selection on hardware and materials, and competitive prices. I am a loyal customer and I order 2-3+ times a week. Thank you for the great service that your people provide at Aircraft Spruce.
Will Call	Yesterday I ordered two shipments of 86A Adhesion Promoter. One of our aircraft arrived at 610 PM at Falcon field, after you had already closed. Our pilot somehow was able to contact someone at Aircraft Spruce and was able to fly the product to our Service Center in Knoxville in time for us to RTS one of our new SF50 aircraft. My compliments to Kimberlie and whoever was involved in making that all happen after you closed.
Internet	Aircraft Spruce has been what has kept General Aviation alive in my opinion. I often and so many others turn to them to get the correct products or information about a product. Im sure there are a few times I probably annoyed the ladies with some of my naive questions but they have always remained professional. Thanks guys for the years of service and I look forward to the year to come. Happy Holidays from Canada!
Phone	I have been doing business with Aircraft Spruce for a number of years. Every Time I have needed a question answered in finding something for my projects Aircraft Spruce has always been there. The people I talk to are helpful and knowledgeable concerning all the vintage planes I have called looking for a special item needed. Thank you for being YOU!
Phone	I love how quickly you always ship my orders. The person I spoke to was knowledgeable and helpful.
Internet	Enjoyed the order experience. Easy to find. Easy to order. And the order was filled quickly. We'll be back!! Merry Christmas!!
Phone	The sales person was very helpful and friendly. All items were received without any issues. I would definitely purchase from Aircraft Spruce Canada in the future.
Internet	Your products and services have always met or exceeded expectations. What more can one ask. Thanks for the always quick service.
Internet	Aircraft Spruce always comes through. Easy ordering, good shipping, well packaged. Thanks!
Internet	A great experience. You have gone beyond the call of duty to see that I get my order. I am very appreciative for your help. Thank You.
Internet	I recently purchased a fuel dipstick for a Piper PA28. Your website was easy to use and checkout was a breeze. My part was shipped right away and I received it quickly. Excellent service all around! Thanks to you all.
Phone	Arrived on time. Your sales associate was professional and pleasant at all times. She helped me place an order on something a knew little about and sought help to reassure me that it was the right item. Felt comfortable after my order. Thank you
Internet	Really fast processing of my order and faster than expected shipment and delivery. Really pleased. Thank you.
Internet	You're the best in the business. Working with you guys has always been easy and we'll continue to use you.
Internet	Everything arrived quickly and correctly. I'm a longtime customer and find your service to be always top of the line.
Phone	Always a pleasure to call in an order and talk to the staff. They are helpful and prompt in getting the order out
NOVEMBER 2017
Internet	As usual & predictably, Aircraft Spruce comes thru as promised. Sets a higher standard for service, more companies should follow. Thanks again!
Internet	I've been using Aircraft Spruce for a long time and have always been more than satisfied with the service they provide. Craig F
Internet	Couldn't be better: shipped fast, price was fair, product exactly as expected. Will always order from Aircraft Spruce going forward.
Internet	Thanks for the quick service. Great price and quick service. What more could I ask for. :-)
Internet	Aircraft Spruce has always done a good job getting my orders to me in a timely matter! Keep up the good work!
Internet	Would definitely buy again from Aircraft Spruce. Order was delivered sooner than expected. Good price and order quality was better than expected.
Internet	Excellent service and speedy delivery to Australia. Aircraft Spruce is our preferred supplier from the USA.
Internet	Excellent service and nice people to deal with. Been a customer for several decades with your company.
Internet	As usual, the people at Spruce quickly assembled a complete and accurate order fulfillment. I've learned that one can order with confidence and expect perfect order fulfillment.
Internet	Great service with availability, good pricing, ease of ordering, excellent packaging and quick shipment. I believe that Aircraft Spruce is a standard-setter for internet marketing and sales and have no suggestions for improvements. (That is, since the soluble peanuts were eliminated as a packaging material ----.) Thank you.
Internet	Aircraft Spruce is my 'go to' aircraft supply company. Every purchase has been a pleasure. Great products and shipping is good. Shipping cost is always a concern but I know you have little to due with that. Thank you AIrcraft Spruce.
Internet	No matter the size of my order, I am always treated with a high degree of professional courtesy. The staff are very knowledgeable about the company and take a personal interest in each order.
Phone	I have been a customer for 17 years and have never had a problem with any orders. Please keep up the good work :)
Internet	Thank you for very efficient and quality service. The product was exactly as advertised, price was good, and the shipping was very fast. I am very happy with my first experience with your company. I will for sure be continuing my business with you. Keep up the great work.
Internet	Wonderful service. My order was delivered the next day.
Phone	I have been dealing with you folks for 30 years as a corporation customer and personally. You are the industry standard on quality of product and service.
Internet	Got my new Beacon light for 172R works fine. Always get good service from Aircraft Spruce... Keep up the good work!
Internet	I am extremely grateful that you don't have a minimum order and your shipping on small items is very reasonable. Sometimes I just need a few nuts and bolts. These are usually specialty items that cant be obtained locally. You ship them right out to me via US mail in a padded envelope. This makes you my go-to company for all my parts needs. When I've asked questions on-line about an item they are answered thoroughly and usually the same day. Repairing my home-built wouldn't be nearly as much fun if I couldn't get all the parts I need shipped to my doorstep. Thanks Aircraft Spruce!
Internet	My order was shipped and received within two days. I always receive satisfactory service from Aircraft spruce. Thanks.
Internet	Dennis from down under, I have built a Thatcher sourcing 90% of the raw materials from Aircraft Spruce. Your system of supply to Australia customers is second to none. If it can't be sourced by you immediately you take the trouble to inform your customers with explanations and alternatives and it is much appreciated. Happy Ossie Customer, Dennis.
Internet	When I think of customer satisfaction I think of Aircraft Spruce as an excellent example of how I think things should be done. I have placed quite a lot of orders with Aircraft Spruce. I have had a few problems but they were all resolved to my satisfaction with one quick phone call. I get fast delivery with reasonable shipping costs. I am amazed at the inventory that Aircraft Spruce maintains. I always shop for low prices and probably 90% of the time Aircraft Spruce has the best price. If I am buying several items, Aircraft Spruce is just about always the the price winner. Keep up the tradition.