Department
Comments

NOVEMBER 2022

Internet Very quick response. Ordered the primer overhaul kit on Friday evening, and the kit was in my mailbox in Norway on Wednesday!
Internet My order was shipped quickly, and for a reasonable price and shipping cost, unlike some suppliers who pad their prices with exorbitant shipping charges.
Internet I inadvertently ordered with the wrong shipping address. I sent an email to see if it could be corrected, and received a reply in minutes from a customer service representative who was happy to take care of the address change. The item arrived quickly and in perfect condition. Thanks!
Internet Excellent and quick service as always. Delivery time is unbeatable!!
Internet I was very pleased about the time my order came to me. Excellent service and quality. Thanks.
Internet Top service. Super fast. Top Quality. Thank you.
Internet Always happy with Aircraft Spruce, been ordering for over 30 years!
Internet Aircraft Spruce did a great job of shipping this item to me quickly and in great condition.
Phone Perfect ! Just what I needed. I called and spoke with a great guy and got much appreciated and professional help with my order ! THANK YOU all.
Internet Items arrived on time and in condition specified. Aircraft Spruce does a great job and Ill be buying from them again.
Phone Perfect every time, great people to work with. They really care to support your needs.
Internet My order was processed accurately in a very timely manner. The staff is friendly, knowledgeable and helpful.
Internet Excellent service. Lowest price of anywhere I had looked for the Bravo throttle quadrant. Shipped it out quickly.
Internet Very easy to order and I am just down the street so swung in and picked up once I received the email confirming the order was pulled. People in the store are always very nice and helpful. Great experience as always!
Internet As usual, I ran out of clecoes again, and as usual, I ordered some more from Aircraft Spruce. Delivery was quick, and the quality is outstanding.
Internet I do appreciate your efforts in obtaining the oil filters with all that has gone on in supply needs you worked hard to fill my small order.
Internet As usual a great product and excellent service from Aircraft Spruce!
Internet Ordered one day, received the next day... Ive come to expect next day service, and I get it! Competitive prices, too!
Internet The service was great and just what I ordered. I would give them all of my business and recommend them to everyone.
Internet Spruce is the best. Period.
Internet Great products! Fast service and shipping! Completely satisfied!!
Internet Just what I ordered, came very quickly, you can rely on Aircraft Spruce.
Internet I was delighted that my order arrived 5-days early. Thank you!
Phone Extremely helpful and pleasant person in the sales department. She managed to get the radiator to Daytona International overnight on a Saturday. I am very grateful for all she did for me. Terrific.
Will Call Walked in and walked out fairly quickly with all of the items I needed. Seems that supply is returning and I dont get the old we dont have it in stock anymore.
Internet Product as described, super fast turn around. You have a new repeat customer!
Internet Fastest shipping Ive ever received my plane was back in the air in less than 3 days
Internet I have purchased all items to perform top overhaul on 0-200A from air craft spruce. Additionally I have purchased all ongoing maintenance items for Cessna 150. All items have arrived promptly and as described.
Internet It was great finding some really nice lite ply at a reasonable price for building my RC airplanes.
Internet Thanks. Not only delivered for free - my battery arrived weeks early!
Internet Good pricing on material, promptly shipped. What more can I ask for. Good people
Phone As always, Aircraft Spruce does a great job. On time and in good shape.
Internet The order was processed and shipped within a day, and was in my hands within about a week, would definitely recommend purchasing some gear from Aircraft Spruce.
Internet Aircraft spruce had excellent service a good product in a short amount of shipping time. Aircraft spruce had excellent service a good product in a short amount of shipping time.
Internet This order was the best! Quick to have ready for pick up here in Chandler, and the core exchange was very quick to refund to my account. Great team! Great Service!
Internet The order was complete and ready for pick up when I arrived. Staff at the Brantford Aircraft Spruce where very helpful.
Internet Order was perfect. It came quickly and very very well packaged. Will be ordering again.
Internet Website was easy to use. Product went out next day. Service and products are always #1.
Internet Great product. And, as usual, the product was shipped quickly and accurately.
Internet It was an amazing experience was not expecting the delivery so quick especially the way it is with the availability of parts, I made the order and got it the next day. Thanks for quick delivery.
Internet Great products from Aircraft Spruce. Good order fill rate and fast shipping. Thanks!
Internet I love Aircraft Spruce!
Internet Always a pleasure place an order and I get exactly what I need in a couple days.
Internet I bought these snap bushings for my hot rod ,they are a great item , perfect for running wires or cables through i ordered like 10 of every size , I worked for Sean D. Tucker for almost 15 years ,we were always ordering parts from Aircraft Spruce
Internet Always fast shipping, very pleased with doing business with Aircraft Spruce.
Internet Works very good, built very good and easy-to-use. I couldnt have found anything better and also I love the fast service of Aircraft Spruce .....
Phone Product was delivered very quickly. Quality was up to expectations and packaging was impeccable. I highly recommend Aircraft Spruce Canada.
Phone The hoses were fabricated and matched perfectly to the part number of the hoses being replaced. They were available the next day from my order.
Internet My shipment arrived complete, in good order, and within three days. Well done Aircraft Spruce, and thank you.
Internet Very professional, very fast shipping. Great product. Will recommend to friends. I will continue shopping with Aircraft Spruce. Top notch.
Internet New battery was received quickly at a good price. Online ordering was easy.
Internet Great price and availability, always a smooth buy, fast shipping !
Internet Fantastic customer service. Parts are packaged professionally. Each part fits perfectly.
Internet Great communication and fast shipping. Always pleasure to deal with and to order from Aircraft Spruce. Highly recommended.
Internet Thank You Aircraft Spruce & Specialty Co. for your availability of products and also for the careful delivery packaging. We will order from you again!
Internet I cannot believe how quickly your company responded and delivered my order. I appreciate the speed with which my C-182 Tail Fin was delivered, because my aircraft was already in the shop going through some avionics work, and the replacement tan fin was fitted, painted and install simultaneously. Thank you! Ill definitely be ordering from you for my future aviation/aircraft needs.
Internet Typical fast and correct service by Spruce!
Internet I like ordering parts at Aircraft Spruce. Always accurate parts and they always arrive in time.
Internet The items ordered were initially out of stock. When I inquired about the status, the company took a personal interest in resolving the issue and found a way to get me the much needed parts quickly. Exceptional service and attention to detail.
Internet Service from Aircraft Spruce is perfect. Ive been a customer for the last 25+ years!
Internet Excellent material, excellent delivery. Excellent employees.
Internet The service was fantastic, it all arrived complete, on time and with no fuss. Very pleased.
Internet My order was received very quickly and was complete everything was packed very well. I am well pleased with Aircraft Spruce.
Internet Ordering from Australia, I was amazed to receive my order in only a few days! Service could not have been better. Thank you.
Internet Ive been using Aircraft Spruce for over 15 years never had an issue. Transactions have always gone smoothly. Also Im a fan of Spruce Springsteen too :)
Internet Ordered from Atlanta Priority Mail. Was shipped that day and arrived the next day saving a trip!
Internet Easy to order on their web site and delivery within the quoted timeframe. Enjoy ordering from them, its always easy.
Internet Received quickly and packaged properly. Items delivered were exactly what I ordered.
Internet Ordered a bunch of miscellaneous items for my construction of the zenith cruiser. All parts of the order were sent in a timely manner. good service from Aircraft Spruce.
Internet As always, Aircraft Spruce is on top of things and fast to ship.
Internet The order was shipped the same day. The ordered parts where well labelled in a well packed box. This allowed me to get repairs done in three days since ordering the parts. The Midwest shipping site saved many days of shipping.
Internet Great products. Always seem to have stock on items. Fast turnaround.
Internet Great product and super fast delivery!
Phone Like everything Ive ordered, quality, prompt and courteous sales reps! :-)
Phone Ordering was easy and shipping was fast. Employee was very helpful.
Phone I always choose Aircraft Spruce as my first choice. Keep up the great work!
Internet Everything was as ordered. No complaints on my end. Thats why I continue to use Aircraft Spruce for my homebuilt.
Internet Exact part, on time shipping and quick response. My experience with Aircraft Spruce has always been pleasurable and satisfying. Keep up the great work!
Internet Great quality, had an aircraft down and needed this item fast. They got it overnighted and to me on time. Very satisfied.
Internet The plugs I ordered were the perfect match. The shipping charge was extremely reasonable and I received the plugs within a couple of days. Great customer service.
Internet By far my favourite supplier in the industry. Competitive prices, great stock levels and super-quick delivery to Australia.
Internet Packed well, prompt shipping w/tracking. Product as described. Smooth, easy transaction
Internet Aircraft Spruce on top as always !!!. Package received sooner than expected and in perfect order, Thank you!

OCTOBER 2022

Internet Always good ordering from ACS. Prompt customer service when things are not quite as expected. I like that on the off-chance that I need to contact customer service by phone, the CS reps are empowered to take action however necessary. Thank you Aircraft Spruce!
Internet Aircraft Spruce is one of few companies I deal with that survived the pandemic with there Customer Service intact.
Internet Ordering and Spruce Staff outstanding. They are my first go to for parts. Thank you.
Internet Prompt receipt of the ALCOR TCP fuel additive and best price that I found on the internet. Thanks for your excellent service.
Internet As per usual, I ordered, received and installed and they are spot on! Aircraft Spruce helped me get the job completed in short order.
Internet The tachometer arrived very quickly, was well packaged and was just the one I needed. It was also reasonably priced and I even recommended Aircraft Spruce to my aircraft maintenance service. Thank you for a VERY GOOD experience!
Phone Excellent! Super nice/friendly rep took my order. Got it sent out right away. I was surprised at how fast I received it! Ive bought things from Aircraft Spruce a few times and always with the same excellent customer service.
Internet Product provides excellent value for money. Order processing and shipping were also efficient and hassle-free.
Internet Perfect fit/replacement. Great that parts for 65 year old planes are still available and you are supplying them. Thanks much.
Internet Aircraft Spruce has always been a dependable source for my Cessna 182 parts and equipment needs. Ive never had a problem getting what I need in a hurry at fair prices.
Internet 5 Star, exactly what I wanted. Fast delivery.
Internet Product is as advertised . I bought 2 for my Luscombe 8-C change every 100 hours . Great service as usual from Spruce !!!
Internet Found product in stock (others were out), simple order, immediate confirmation, two day delivery, good packaging. Great tape, fine lines! Whats not to like? The usual Aircraft Spruce performance.
Internet Extremely fast shipping - item arrived in three days and well packed!
Internet Ordering process is easy, and stuff generally arrives in a really quick time. Ive been doing some lab testing studies using hydraulic fluids, Aircraft Spruce has been helping me keep our supply good for these last few months.
Internet Great service. Easy to order and delivered on time!
Internet I always enjoy shopping with Aircraft Spruce!
Internet Excellent transaction. I changed my order to two landing lights instead of one landing light and one taxi light. The change was no problem and all went perfectly!
Internet Filled order satisfactorily within stated timeline , always confident when ordering from Aircraft Spruce , good products .
Internet Great shipping. Ordered around 1 pm and the probe was here the next day.
Internet Excellent marine plywood, perfectly packaged, quickly shipped and received. First class service!
Phone Was very impressed with the whole purchase experience. Tires arrived well packaged and intact.
Internet Shipped fast, arrived safe, always a pleasure shopping with Aircraft Spruce!
Internet Was very fresh, and outstanding service. I love the over night service even when ordered late in the day!
Phone I did receive the test kit as expected and have never been disappointed by the accurate and very personable people taking my orders. Thank you!
Phone Outstanding and superior customer service! We asked if Aircraft Spruce would help provide our AMT students with catalogs to familiarize them with aircraft hardware and parts/supplies and they honored that request. Thank you Aircraft Spruce!
Internet I had a need for a small inexpensive item and aircraft spruce fulfilled the order without a minimum and using my option of the cheapest currier. That is great service! Thank you. Oh ya, and they fulfilled the order that same day.
Internet Aircraft Spruce is a very progressive company, keeping up to date with technology, shipping partnerships, and local warehousing. Great to do business and always the first place I check for aviation parts and supplies!
Phone Aircraft spruce always a pleasure to do business with knowledgeable staff and very helpful.
Internet My order was delivered quickly and all counts and lengths were correct. Great Service.
Internet The product is simple and common. However, Aircraft Spruce was able to take the order and get the product to us faster than any other Supplier. Thank you
Internet Everything was in stock and shipped promptly. Great service and follow-up!
Internet Great people to do business with. Fast shipping!!
Internet Ive been happy with every purchase Ive made with Aircraft Spruce and I have made MANY!!
Phone Thanks for your fast service. I ordered the parts on Thursday and they arrived safely on the following Tuesday to my address that is over 10000 miles away.
Internet Order was received faster than expected. Great experience.
Internet Pleased with with product quality and overall performance of Aircraft Spruce. I recommend them to anyone!
Internet Always pleased with Aircraft Spruce. High quality, Fast shipping, well packaged.
Internet This was my first order with Aircraft Spruce and I couldnt be happier, Ill definitely be back and have told some of my buddies about this supplier.
Internet As always The team at Aircraft Spruce provided wonderful, prompt service. My best to all of you and Thank You. Tom
Phone Excellent customer support. The sales rep was very knowledgeable and helpful in completing my order.
Phone Your people did everything to order and was so helpful in finding items since I couldnt find my catalog ! Every thing was perfect right down to quick delivery, I thank everyone there that assisted me, thank you so much.
Phone Not much to say, just the same great service I have come to expect from Aircraft Spruce! Polite and knowledgeable people on the phone. Fast shipping and good service! Thank you
Internet Pitot tube covers fit as advertised. Ordering and delivery were easy and efficient maintaining Aircraft Spruce reputation for great service.
Internet Aircraft Spruce is one of the first places we turn to keep our airplane in top shape. Over many years, I cant think of a single instance when I wasnt satisfied with the products I ordered.
Phone I received exactly what I ordered, and it was shipped quickly! I couldnt be more pleased!!
Phone Excellent service. Responds back right away and always tries to get the items we need when we need it.
Phone I only buy from you all! I love your operation and people!
Internet Delivery to Australia excellent, ordered Tuesday, delivered Friday the same week. How good is that, no one could do better!
Internet I ordered an airspeed indicator from you. It arrived much quicker than I have expected in perfect condition. I recommend your servive as exellent to any buyer.
Internet Smooth transaction. Tire arrived on time. Good price. I would order again (and actually will be ordering two new tires shortly).
Internet The order was provided earlier than the specified delivery date. All parts came as ordered and fit perfectly on the aircraft (a Vans RV-6).
Internet Just what I needed. Appreciate Aircraft Spruce excellent service over many years.
Internet Aircraft Spruce is probably the best One-Stop shopping place for all things aviation related. Great customer service, and you actually get to talk to a representative when you call in!
Internet Shipping was super fast and product quality was superior!!
Internet I like that I can order AN hardware from Aircraft Spruce in the quantities that I need.
Phone I received my order as expected. They were of high quality and exactly what I ordered. I found the customer service person who took my order highly competent and helpful.
Internet Exactly what I ordered, the process was quick and the product fills the need I have for it. The shipping time was reasonable and it was received before the projected arrival date.
Internet Although the part originally shipped was incorrect Aircraft Spruce listened and we both figured out what happened. They immediately shipped the correct part and were very efficient. Not intimidating to call them rather the opposite. They were very welcoming. Strongly recommend Aircraft Spruce as your supplier.
Internet Very happy with whole process from online shop to receiving this great piece of equipment, thank you!
Internet You had just the part I needed and I received in a timely manner. Happy with my purchase!

SEPTEMBER 2022

Internet Aircraft Spruce was EXCELLENT! Shipping was lightning fast, even to Alaska, and product was in stock when unable to find anywhere else.
Phone Packaging of the wood was excellent and it appeared that Aircraft Spruce allowed for the potential of mishandling by those unfamiliar with this kind of product. Delivery showed zero damage or defects and I was able to proceed with project without delay. Estimated shipping date was very short and delivered as promised.
Internet Ive never had anything but a good experience with Aircraft Spruce. This order was no different.
Internet The tool was easy to find on their website, was described accurately and arrived in a timely manner.
Internet Everything came in as promised packaged well and quality product. Thank you Aircraft Spruce & Specialty Company.
Internet First time customer. The order was delivered prompt and it was good, very satisfied.
Internet Transaction was smooth and seamless. From ordering to delivery there were no hiccups. I wouldnt hesitate to buy more from Aircraft Spruce.
Internet An amazing job done by Aircraft Spruce with delivery and right product to repair my Nose wheel shimmy. Did its job!!!
Phone It was very enjoyable dealing with your company! The young lady who took my order was very pleasant and got the order shipped immediately! I will definitely order from your company again.
Internet Extremely fast shipping! Came in under 24 hours. Valves work perfect in high pressure accumulators.
Internet Great Customer Service! I was in a pinch and needed leak test solutions like yesterday. One of those failure is not an option situations. You all made it happen! Thank you
Internet All of my orders from Aircraft Spruce have been correct, packed well, and shipped quickly. They seem to have it down to a science!
Internet Always quick and helpful in getting your aircraft back in service.
Internet Good going, folks! Your customer support person was extremely (!) helpful. and tThe products were as ordered and of excellent quality.
Phone I had been shopping around for this product for a few months and aircraft Spruce had the best price by far. Once I placed my order it was in my hands two days later. I couldnt be more satisfied.
Internet Great products, very good quality, I highly recommend these products. Fast shipping as well. Very satisfied. Five stars!
Internet My order arrived earlier than announced and allowed me to repair my RV-8 prior to a planned event. Thanks!
Internet Product was as described. Shipping was quick for a holiday weekend order. I ordered this product to wire custom Harley Davidson handle bars. I would use Aircraft Spruce & Speciality Co. products again.
Internet This is my third order with Aircraft Spruce. Simple, straight forward web page, checkout page and prompt shipping with the product properly protected and packaged. Thanks for your professional services.
Internet I am totally happy with your service. You did what you said in getting me my Bose A20 headset on time and when they were back ordered every place else! Even at Bose! Thank you!
Will Call Guys (and gals) here at Chandler are great! Quick response, great care, friendly environment.
Phone Order arrived promptly, well packaged & contained exactly what was ordered. Have been buying from Aircraft Spruce since 1966 (wood kit for my first Pitts S-1.)
Internet Great service !!! Love it that you have a Harrisburg warehouse. I get my order in just a few days instead of weeks. I buy everything from Spruce.
Phone Outstanding service, very fast response. I use Spruce regularly based on their performance.
Internet Everything went well, I have ordered a lot of items over the years from Spruce, always had good Luck!
Internet Easy to place orders, received the correct parts and we received them in a timely manner. Will definitely purchase more parts in the future.
Internet Aircraft Spruce does a fantastic job with quick response and updates on the orders.
Internet / Will Call Aircraft Spruce Rocks! Love ordering on line & picking up at the Brantford Canada location.
Internet The usual Aircraft Spruce fantastic service!
Internet Very happy with Aircraft Spruce. Fast service and easy to work with, Thanks!
Internet Outstanding service. Aircraft Spruce has never let me down. If they do not have the product they let you know right away and then give you a projected delivery date. Great company!
Phone Easy and swift process to receive our supplies as soon as possible. Total satisfaction with staff and billing. Thanks for a job well done!
Internet Could not believe how fast my order got to Australia. Faster than ordering locally, fantastic service!
Internet To my amazement, the order arrived within 4 days. Im living in Thailand and expected a much longer time. Excellent service, thank you.
Internet Placed a bunch of orders all at once and no problems. All went well!
Internet The product is excellent and the delivery time is efficient. I highly recommend Aircraft Spruce.
Internet The order was accurate and promptly sent. Youre one of the best in the business
Internet Received order 3 days USPS standard mail after submitting online. Order was accurate with protective packaging. Ordered from Aircraft Spruce for years and will continue.
Internet Best price and fantastic service. You guys and gals are the best!
Internet Quick and efficient service. Follow up call was courteous and friendly. Excellent company to deal with.
Internet Product arrived in good condition, com box works as described, support and return policy excellent, I order from Spruce often, good company.
Internet Service second to none!!
Internet These taper pins can be hard to source for the Navion, glad (but not surprised) to see Spruce has them in stock!
Internet Works great and good shipping and price. All items purchased from Spruce are top quality.
Internet Item arrived quickly as does everything I have ever ordered from Aircraft Spruce!
Internet As always, Spruce is great at delivering orders promptly, and this occasion was no exception. Thankful to have a source that is reliable and prompt.
Internet Personnel was pleasant, helpful and everything was done in a timely manner. 5 stars
Internet Everything I request arrived correctly. I have been a customer for a few years and they truly continue to maintain a top quality service. Thanks a lot!
Internet Fast shipping, more than fair pricing and product showed up packaged well and undamaged.
Internet I always get fast efficient service with your company and will continue to use your services for years to come.
Internet The starter arrived in Juneau, AK as expected and off we went to catch more fish!
Internet Can always count on good service and quick deliveries, a rare virtue these days.
Phone After an initial delivery snafu and calling customer service Aircraft Spruce, without hesitation, submitted a reorder. Within two days I had the product I ordered. With no additional costs. The customer service people are a credit to Aircraft Spruce. This multiple decades-long customer sincerely thank all at Aircraft Spruce for fine products and service.
Will Call / Retail Aircraft Spruce had everything I was needing that day and the counter team are very helpful. This has been my experience every time I have been there at the Corona office or in the mobile location such as Oshkosh!
Internet Easy ordering and quick delivery has always been my experience. I also enjoy the huge choice of products they have. Keep it up Aircraft Spruce!
Internet Full satisfaction and quick delivery is what Ive come to expect from Aircraft Spruce. Thanks.
Internet Thank you for the very prompt next day shipping to get my airplane flying again. Also thanks for the quick core charge refund. Well done all-around on this order, thank you!
Phone Good service, including VERY helpful English speaking live customer order takers. Everything was exactly as expected!
Internet
Internet Easy to order, received in just a couple of days and they were the correct parts. you cant get any better than that.
Internet My order shipped fast and there was great communication every step of the way. Thank you !
Internet Prompt service and unequalled price, what more can you ask for from a company. Highly recommended. 5 star
Internet Great service, rapid delivery, quality is excellent. Totally satisfied!
Phone I am very happy with the service and help I have received. I shall be ordering more fuel pumps in the future and quite possibly other parts. Thank You very much
Internet Very easy to order, Highly efficient, competent staff. Thanks for the great service.
Internet Your catalogue is impressive, thousands of quality products.
Internet I am very satisfied with Aircraft Spruce. They have been very Responsive in all the orders I have placed.
Phone Although I am new to my company, I was told that ordering the RAMI AV-22 XPDR ANTENNA TSO from Aircraft Spruce & Specialty Co. was key to our productions needs. We have had a good track record with Aircraft Spruce & Specialty Co. Good communication and seamless ordering experience.
Internet Super fast response time and great customer service!
Phone Just another fantastic transition, no drama, just great service from Aircraft Spruce Alaska!!!!
Internet I have been ordering from Spruce for many years. They have never let me down.
Internet Great Company with Great Employees!

AUGUST 2022

Internet Easy ordering and ease of payment. Shipping was fast, next day. Good experience.
Internet Easy ordering process, quick turnaround, nicely packaged.
Internet Item was exactly as described, local pickup was super easy and the staff went out of their way to help me find answers to other questions I had! Excellent service, thank you!
Internet Excellent service to Australian customer. Price of product, cost of freight and speed of delivery were excellent. Had the product within a few days of ordering and cost of freight was very reasonable.
Internet Aircraft Spruce delivers quality parts quickly and efficiently at a fair price.
Internet Always a pleasure doing business with Aircraft Spruce.
Phone Sales was knowledgeable friendly and treated me like a customer! Service was outstanding!
Internet Its been hard getting the basic things we need to keep a flight school running, but Spruce is keeping us going! Thank you guys and gals!!
Internet Received the complete order in just several days. Pleased with quality and performance of the FTA 850L Transceiver. Unit was less expensive from Aircraft Spruce than other suppliers. Pleased, as always, with Aircraft Spruce.
Internet Aircraft Spruce is easily my #1 place to look for items I need. If they have it, my search stops there.
Internet Great Service, Great people, I got my purchase on time. Counting on Spruce, I do my best to provide all the needs of my Customers that fly more than 140 helicopters.
Internet Just what I needed! This drain valve was a perfect replacement. It was easy to find in the catalog and easy to order.
Internet Always Prompt and Professional......Fantastic Service.
Phone Service was outstanding. Late in the day and they still got it to me by 8:30 am the next morning. Item ordered had a slightly shorter plug cord causing some minor difficulty.
Internet Received the ply quickly, well packaged, as ordered. Beautiful wood.
Phone Great as always. I call the hose shop directly and they do a great job cross referencing fuel and oil lines. They consistently are fast getting shipped and products have always fit. Thanks to the hose shop!
Internet Super fast service on getting shipments out the door! Good quality products to boot.
Internet Excellent service. The shipment arrived in time. Really, its very easy to buy in your website.
Internet Good communication and very fast shipping. Great product. Thanks.
Internet Great service. Delivered what they promised. Very impressed with the Bose headset. Go to Aircraft Spruce for your aviation needs. They truly are the best in the business.
Internet Replacement battery for my Tecnam Light Sport. Battery arrived in less than a week with no issues very well packed for shipping. Trust Aircraft Spruce for all my hard to find/get parts.
Internet I did my ordering online. It was quick and efficient. The product was here in a matter of days which surprised me. Thank you
Internet I was thoroughly impressed with the quick response and competitive pricing from Aircraft Spruce. Certainly Ill be sourcing from them again.
Internet Excellent service and s great product. I love shopping at Aircraft Spruce!
Internet Hose was perfect length with firesleeve and cost less than the hose from the OEM. Hose showed up in just a couple days. Very impressed with a custom hose turn around time. Would definitely order again.
Internet Absolute masters at what they do. I put in my order, I got a confirmation email with a scheduled date of arrival. Wouldnt you know it all arrived when they said it would. No delay, no excuses. Just great service. Aircraft Spruce a customer for as long as I have a Comanche.
Phone A friend of mine from Savannah suggested I order from Spruce. He told me how great your customer service was... He was right. Aircraft Spruce was a pleasure to deal with, and over-delivered with quality and speed of shipping. Thank you! Harvard Business School should do a case study on your organization.
Internet The parts came quick even with the free shipping option. Another satisfied aircraft spruce customer!
Internet Met with Mike at Aircraft Spruce at OSH AirVenture show and he got me all setup to get the new nose wheel tire and inner tube for my Kitfox 7... as always, great AirCcraftSpruce customer service!!
Internet Recent first time aircraft owner here. These guys are fast! Great experience in a few orders so far. Will be using spruce again.
Internet Third order over several years of this product from Aircraft Spruce, and the order process and shipping have always been excellent. Thanks!!!
Internet Excellent quality products, high grade professional service, fast handling and shipping, and good value, doesnt get any better.
Internet Aircraft Spruce as usual are the best for aviation needs!
Internet My order arrived correct and quickly. The website is easy to use and has tons of products. Will be using Aircraft Spruce for all my orders.
Internet As always, Spruce comes through! Very helpful, friendly and efficient.
Internet Absolutely the best in the business. Customer service goes above and beyond to help with any questions I had every step of the order and to top it all off, as sson as my order was placed it was immediately processed and shipped same day I ordered it. And I ordered it past the 4 pm cutoff time and they still got my order shipped immediately. Thank you aircraft spruce!
Internet Great Service! Gets me my parts quickly, minimizing down time.
Phone All perfect! Do not change anyone or anything in your Phone In Order system. They all know what they are doing and they are doing it well as is the system you have developed that allows your staff to reach its full potential.
Phone Ordered and had the item delivered to me the next day! Very quick processing and shipping for the ELT battery so I only had one day downtime.
Internet From every ordered items that we have purchased, all have been satisfactory by our user/maintenance, and you can rely on Aircraft Spruce for any parts which we needed.
Internet Great to do business, with your company, good inventory, and prices, fast shipping. Thank you
Phone Placed early morning order. Lightning fast delivery the next day. Faster than lightning I think ! Amazing !
Internet Good quality products, at outstanding delivery times and service with changes on orders online!!!
Internet Order received in timely manner. All items received as requested. On-line ordering process very user-friendly and informative. Aircraft Spruce Canada consistently great service and first choice for pilot supplies.
Internet Fast, accurate service. Product exactly as advertised. I trust Aircraft Spruce and Specialty explicitly.
Internet Overnighted starter on late Friday afternoon. Arrived early Saturday morning to a rural away from home location. Outstanding service!
Internet The process was quick and easy. Everything was delivered on time and as advertised. Exactly how you would expect a transaction to be. The stratus is a phenomenal piece of equipment to have on board. Thank you.
Internet Great Product, easy ordering online. On time delivery. What else could you ask for. Thank you
Phone During the assembly of the Rans S-19, Aircraft Spruce has been a resource of incalculable value.
Internet The order was delivered well packaged and quickly. First class service.
Phone Customer service is the name of the game. Keep up the good work.
Internet We have ordered from Aircraft Spruce on several occasions in the last 6 months and have always had great service. User friendly site, easy ordering, rapid confirmation, support and quick delivery.
Internet No matter what we purchase at Aircraft Spruce, the quality of product is always the best. Reliability and quality and two words to describe Aircraft Spruce.
Internet 2 day shipping! Incredible service as always. Thanks Aircraft Spruce!
Phone I was stuck cross country with a bad mag. Spruce delivered overnight as advertised with an early morning delivery. Mag was installed and tuned by my mechanic and has worked great since. It was a remanufactured mag like most are. We shipped the core back to Spruce and got an immediate refund without any prompting on my part. Ill continue to do parts business with Spruce.
Internet This was a simple small order of just two items. But it was handled quickly and correctly as if it was the biggest order of the week. Thank you for helping to keep my project on track.
Internet Awesome as usual. We love being able to buy small quantities when needed and the shipping options are really nice. Most other companies dont compare.
Phone Its great to have a supplier that does what they say they will and on time. Thanks
Internet Everything regarding the order worked as advertised. It is why I keep coming back to Aircraft Spruce. THANKS
Phone Friendly customer service, reasonably priced and on-time delivery.

JULY 2022

Internet I only shop here for my finishing materials. Order to delivery is usually 1 day and packed perfect. Aircraft Spruce is a class act that others just cant duplicate. Thermals, Mike
Internet Good website, easy to find and order what I needed and the delivery was fast! Thank you for a great job every time!
Phone YOU GUYS ARE THE BEST!
Internet Fast courteous ordering and shipping. Parts always in stock when needed. Thank you for everything guys and gals.
Phone Excellent job, very helpful and a pleasure to work with. I would highly recommend.
Internet I got a fast response to my question, and the tire tubes that I purchased arrived within a day or two. I am very happy with the ordering and delivery of products from Aircraft Spruce. Jim, NH
Phone Living so far from any airport / FBO to purchase aircraft items, especially sectionals and such, Aircraft Spruce is my best source for these items. An excellent source!
Internet I was very pleased with every aspect of my order, starting with the ease of finding the item I was looking for on the website, to speed of which the order was shipped, and on to the quality of the item that I received. I cannot afford to build, own or fly full scale aircraft, but I am heavily involved in radio controlled model aircraft. I am one of the few that still build model kits and builds models from scratch, so I need good suppliers of specialized raw materials. Aircraft Spruce & Specialty is one of those suppliers for me.
Internet Easy to order products, quick ship and excellent communications and customer service. Will definitely purchase from them again!
Phone Called local warehouse (Dallas/Fort Worth), got someone in another location at a recently (three years) bought business who immediately found my Cub Yellow dope in California. Aint computers wonderful! Delivered promptly. This is a well organized company.
Internet The web site was easy to use and the order was processed quickly an correctly, as always with Aircraft Spuce!
Internet Always going to Aircraft Spruce is a treat! The Staff is friendly and the showroom is always tidy and great fun to look around in.
Internet I was very happy Aircraft Spruce had it in stock after not being able to find it anywhere for the past several months. Shipping was fast and it arrived safe. 5 star service as always!
Internet Thanks for the quick turn-around with the alternate warehouse shipping! Southeast warehouse was empty, but the Northeast branch had it!
Internet This is an amazing supplier, you will not be disappointed with the service and prices here, everything is top notch...
Internet Great price. They arrived on time. Aircraft spruce, restoring old airplanes one part at a time. Thank you
Internet AN bolts always a solid purchase from Aircraft Spruce. Finish, availability and speed of delivery. A++
Internet Ordered the tires on Monday and got them Tuesday. You cant beat that!
Internet Prompt excellent service. Very reasonable prices. Thanks very much Aircraft Spruce People.
Internet Amazingly short time between ordering and delivery.
Internet Very pleased with my order, service was great!
Internet Where else can you find everything you need to complete your own homebuilt project?
Internet Fantastic experience. The oil filters were backordered, and you guys shipped them within a couple of days of the original projection. In these days of trucking shortages, etc., thats great. And, I didnt have to do anything or follow up. Thanks!!
Internet Faster than Amazon. Very happy with experience from order to install. Thank you.
Internet Perfect! No other words can describe Aircraft Spruce
Internet Amazing customer service and very quick delivery. Excellent experience all around.
Phone Personal service was great over the phone and the order was received lightning fast.
Phone Aircraft Spuce is a great company to deal with, I have no worries with them.
Internet Beyond impressed, Aircraft Spruce had the exact tire and tube I needed. I orderred it mid morning.. It was on my doorstep around noon the next day... Incredible !!!!!
Phone Good communication with friendly staff and prompt shipping of the product!
Internet The order was received in a timely manner, well packed and met expectations. I have had good luck with Aircraft Spruce.
Internet Everything arrived on time and was exactly as ordered. Keep up the great work!
Internet Delivered one day earlier than expected, usual excellent service.
Internet Order processed easily as usual. We have one of their warehouses here in Arizona and the product arrived within 2 business days from Spruce with no shipping cost given the order amount was over the baseline for free shipping.
Internet Smooth transaction as usual, fast deliveries when you need them.
Internet I ordered my products online and were shipped to me very quickly and received them within 5 days. Very happy with the service I was afforded.
Internet Hassle free with extremely fast delivery. It is never an issue to order from Aircraft Spruce.
Internet First class service. Fast, efficient and reliable. Absolutely recommend Aircraft Spruce.
Internet Timely delivery. Rolled perfectly without a single wrinkle. Covered with kraft paper for protection and cleanliness. Many thanks to crew at West Chicago.
Internet Exactly what I needed and have been looking for. GREAT job from start to finish. Thank You !
Internet Aircraft Spruce is always reliable to be on time and accurately filled.
Internet Thank you for providing such great service on my last two orders from you in June 2022. My order was picked and shipped to Australia the same day as my order was placed and delivered to my door six days later. What excellent service your company has provided me. I look forward to shopping with you again. Terry D, from NSW Australia.
Internet I needed a specific aircraft lubricant for another application. I tried local aviation suppliers, and their providers with no luck. Spruce had it in stock, with fast service, and 1/2 the cost.
Internet Best price I found and super fast delivery. I live in rural Vancouver Island and I had my order a couple days after ordering.
Internet Prompt shipping, perfect products, and lowest price as always! Thank you!
Internet The product was delivered earlier than originated estimated time for delivery. The on-line system for ordering and payment was easy to use.
Phone I needed just a few specialty screws for a non-aircraft application. Aircraft Spruce treated me with the same interest, courtesy and importance as they would a major customer. I was extremely pleased and the application worked perfectly.
Internet The prices are very good. Shipping was fairly priced and very fast. Will definitely do business again with you. Thank you!
Internet Im always pleased with the rapid shipping and receiving of my orders. And, always the right parts. Never had a wrong shipment.
Internet Recommended by Rotax, only found at Aircraft Spruce, great deal!

JUNE 2022

Internet Great product, perfect fit, FAST service - as always!
Phone Always good to do business with Spruce, have been for at least 30 years and continuing to do so. Service is fast, Spruce customer service is great and the goods are best quality.
Internet Easy ordering process, competitive price, received quickly. Have not installed it yet. All good, as Ive come to expect from Aircraft Spruce.
Internet Aircraft Spruce is an efficient well organized supplier of nearly all things I need for my PA-18.
Internet Order arrived on time and was securely packaged with no issues. Due to issues on my end, some items needed to be returned and customer service was helpful and got everything settled quickly. 10/10
Internet Ive been buying parts from Aircraft Spruce for the last 20yrs. Theyre customer service and parts availability are always excellent. Highly recommend them to anyone looking for Aircraft parts.
Internet Always prompt and efficient transactions with Aircraft Spruce. Thanks for the quick shipments.
Internet Very good experience. Items were as advertised & shipped promptly. Back ordered items shipped earlier than expected.
Phone Aircraft Spruce is the best. I couldnt find a product I needed anywhere. Got it here and Aircraft Spruce delivered super fast.
Internet I had ordered a new fuel sender and found I needed a new compatible gauge to calibrate. Spruce always has the goods, but this order was exceptionally executed. I placed the order after lunch, and the package was on my doorstep before lunch the next day!
Internet 5 stars service, great company.
Internet The ordering experience was great. I called, placed my order and it was ready for pick up on the same day at the warehouse. Spruce is very reliable and efficient.
Internet All parts were perfect and order was dilivered sooner that I expected. As always over the last 35 years.
Internet Thank you for a great service that I received from your people. My last order was shipped immediately, and arrived in Australia three days before it was due on the shipping advice. Wonderful service all round. Many thanks.
Internet Actually I was surprised with this order as it was scheduled to be delivered in three days and I got it a day earlier at no extra cost.
Internet 100% Satisfied with both the transaction and product ordered. Very fast shipping! Order with confidence.
Internet Everything arrived as expected. Order was packed properly and arrived in good condition. Thanks for the fast shipping.
Internet It was a pleasure to do business with you folk. Order arrived within 4 days with free shipping. I highly recommend Aircraft Spruce for aircraft parts.
Internet The order for spark plugs were delivered in NZ 5 days after ordering, wow thanks for the great service Aircraft Spruce, keep it up. Exceptional for a US based company.
Internet Excellent service! Order promptly entered and shipped as always. Thanks
Internet Aircraft Spruce provides excellent order information, including delivery tracking. Im always confident Im getting what Im promised.
Internet Our company has been a customer of Aircraft Spruce for many years. We always find competitive prices and excellent customer support service. That is the reason why we trust this company and the service provided. We want to express our gratitude to our Mary, the sales agent in Aircraft Spruce, who we work our requirements. Thank you!
Internet I have ordered regularly from Spruce in the passed 3 yrs. All my orders have arrived on time. I have always received the correct parts. Spruce is very dependable . I use them for all my aircraft parts. Blue Skies
Internet Quick shipping, and everything arrived as expected like usual. Thanks!
Internet Smooth process. On time delivery. Good professional service. Thank you.
Phone Everything from A to Z (with A being the moment I phoned Aircraft Spruce & verbally placed my order with the sales rep and Z being the moment my order arrived) was prompt & perfect as it has been ever since I ordered the wood for my first Pitts S-1 build from Flo Irwin in 1966. What more can I say.
Internet Outstanding Sales, & Service. The product was exactly as expected with great quality. I even was able to make a last minute change to my order, with one phone call. Much appreciated!
Internet The items were correct as ordered and all of high quality, as I always expect from Aircraft Spruce. The order was filled and arrived a day early from the estimate. My thanks to Aircraft Spruce.
Internet Lightning fast shipping after a very quick and easy online ordering experience. Cable works perfectly in the cockpit with my GoPro hero eight black camera. Thank you Aircraft Spruce!
Internet Ordering was very simple! Delivery was the next day! Great service!
Internet I like dealing with Aircraft Spruce and have not been disappointed, keep up the good work.
Internet I use Aircraft Spruce for my maintenance supplies because of the convenience. Most things are in stock, and when they are not or have to split shipments, I dont have to worry about it or keep track. They always come through.
Internet I was looking for this tach drive for an agriculture tractor. An internet search led me to your website. Simple, easy to navigate site. Found exactly what I was looking for and ordered. Thank you!
Email Excellent service. They have been exceptional in handling our international orders. Prices very competitive and prompt action on shipping. And this is for almost all orders. Thank you!
Internet Your company had everything that I was looking for. It was he easy to place the order. And I received it in a timely manner.
Internet Amazing Service, Just A1, Shop with FULL CONFIDENCE. Product as advertised, Shipped so fast, it surprised me when it arrived. I wish online orders from other companies went like this. Unfortunately many dont, Aircraft Spruce flies/stands apart. Would buy again in a heart beat. 5 stars.
Internet Items were exactly what I hoped they would be! Items arrived 1 day earlier than I expected which helped me finish my project on time! Thank you Aircraft Spruce !
Internet Great service and cheaper than others offering this product. From order in California to installation U.K. less than 3 Days . Great and Thanks
Internet Aircraft Spruce is, in my opinion, a high performance company. Quality products combined with superb service is rare today, but these folks make the grade just about every time.
Internet Great co to do business with! Friendly, helpful and have almost all items in stock!
Internet Great job, and made it effortless, the product arrived in three days! Awesome!
Phone Wonderful people!! Really care about the customer! Always do the right thing!!
Phone I think that Aircraft Spruce is providing a great service with endless number of products, keep up the great service.
Internet Great product and prompt delivery which is a huge deal these days. Great experience overall.
Internet The ordering experience was great. Order went through without a problem and was easy. The product arrived in record time. Thank You.
Internet Always a pleasure to do business with, since 1973 with Aircraft Spruce. Orders are always delivered promptly. Thank you.
Internet Great service as always! I can order parts on Sunday and have them for the next weekend!
Internet Ive always been satisfied with my orders from Aircraft Spruce and Specialty and have been a customer for many years.
Internet Great place to order parts from, great people and products period!

MAY 2022

Internet Easy ordering, great product, & quick delivery!
Internet Awesome staff replied to all my inquiries. And the products are all original, in their packaging, with no issues. Will be shopping at Aircraft Spruce again.
Internet Fast ordering process, incredibly fast and accurate order fulfillment.
Internet Ordering process is very efficient. Very much appreciate order status/shipping notifications. Thank you
Internet Great service from Spruce as usual. Shipped same day as ordered from the Atlanta warehouse and arrived in Florida two days later.
Phone Well...rivets are rivets. What I can say is that exactly what I wanted and had ordered and they exactly are meeting my needs and were shipped quickly and inexpensively. If needed I would surely re-order from your company. (Tom...in Maine)
Phone 5 stars...My order was received the very next morning. Works great...
Internet I admire you folks for prompt shipping of your product and the fact that you use Priority Mail which brings the shipping cost down and is more than fast enough for our 147 school.
Internet Aircraft Spruce has been shipping my parts in a timely manner. They are beating the supply chain issues.
Internet The bolts and nuts fit perfectly. Received the shipment quickly. Very satisfied with over all experience. Aircraft Spruce keeps my aircraft in the air!
Internet Excellent service and product from Aircraft Spruce....as always.
Phone Product I ordered was the correct part shipped in a timely manner. I will definitely use Aircraft Spruce for future orders.
Internet I have dealt with Aircraft Spruce & Specialty for more than a dozen years. I have to say that I have never been displeased with their service. I wish every company was this good.
Internet The afternoon I placed my order, it was shipped the same day! It arrived 3 days earlier than stated. So glad to be able to order from Canada also. Super service.
Internet I have dealt with Aircraft Spruce & Specialty for more than a dozen years. I have to say that I have never been displeased with their service. I wish every company was this good.
Internet My purchase from Aircraft Spruce was shipped very quickly without any issues. If only all online shopping could be this easy!
Internet Part fit perfectly and was shipped fast, super easy to find and order.
Internet Everything went very well. Ease of ordering online, the product in stock and was delivered to me in a timely manner. Thank you for your great service Aircraft Spruce.
Internet Thank you very much for a speedy delivery. The item was very well packed for the long journey ahead! many thanks Aircraft Spruce!
Internet Excellent experience ordering stuff from aircraft spruce. Good customer service.
Internet Five Stars. I promptly received EXACTLY what I wanted!
Internet Switch works fine . When it was ordered I had an aircraft spruce tech review it to be sure it would work in my plane . He knew his stuff!
Internet Easy order, from helpful staff in Brantford. They find a way to make it happen.
Internet Aircraft Spruce is always prompt in getting orders shipped. My dealings with Customer Service have always be great.
Phone The helpful knowledge of Aircraft Spruce made a quick resolution to a replacement dry vacuum pump. Thank you!!
Phone I ordered the nose wheel for my 182 Cessna I was told it wouldnt ship out until May 12. I open my email later that night and there was a text from Aircraft Spruce saying it had already shipped out they had found one I was so amazed and happy because nowadays you have to wait for everything and they were so efficient quick fast and responsive. Thank you Aircraft Spruce for all your hard work and being so efficient on everything that you do you will always be my go to place for my airplane parts
Internet The Probe I ordered was just what I wanted. The service was awesome, maybe better than Amazon...
Internet Reasonable prices, amazing customer service, and fast shipping.
Internet Products shipped out immediately. Received the next day. Great prices on quality aircraft parts.
Internet I am a long-time AC Spruce customer. I love it that Spruce maintains competitive pricing, but what keeps me coming back is their excellent stock availability. Its very seldom that I need a part and they cant ship at once. The icing on the cake is that Spruce fulfillment operations are incredibly efficient. We live close enough to Spruce East that most of the time when I place an order it arrived the next day, even just UPS ground.
Internet All of my orders have been processed on time the quality of the material has been great. I will continue to shop at Spruce.
Internet Easy to order, in stock, shipped quickly, positive experience my first order, will order again
Internet Serious and efficient company. I have been ordering from them for over 25 years and have never had a problem. A solution has always been found. Thank you.
Internet As ordered. Delivered in 2 days. And even though I was very nervous about ordering Lexan by mail, it arrived SUPERBLY packaged (in a manner that DEFIED any attempt at breakage. Ive had problems with A.S. in the past, but this time they EARNED a solid Five Stars. Highly Recommended!
Internet Always good service. Have done business with Spruce for over 35 years. Best source for your GA needs.
Internet Great service and fast shipping, I received the tools way before I expected them. Thanks.
Internet Fantastic quality product! Shipping was fast and reasonable. Great company to deal with!
Internet Very good service. Website is very user friendly and customer service people are knowledgeable, courteous and efficient. Shipping is fast and email notifications are accurate.
Internet Shipped immediately, arrived in excellent condition. Once more, reliable Aircraft Spruce performance.
Internet Great products from ACS as usual and with very professional and delivery service by their staff!! America needs more companies like ACS where they stand behind their products they sell and more importantly, their customers !
Internet As always, ACS handled the order quickly and correctly and I had my tools in hand when I needed them.
Internet Lightning fast shipping, very well packed. Greatly appreciated dealing with you guys!
Internet Fantastic delivery and easy returns. Aircraft Spruce delivery capability is outstanding.
Internet As always, rapid shipping to my door of top quality merchandise. Id be lost without you guys!! Thanks from an old customer in Oz!!
Internet Always professionally handled. Quick shipping and accurate attention to detail. My go-to, first choice for all my airplane needs...
Internet I was initially warned of a 5-week backorder but Aircraft Spruce found a way to deliver one in less than a week. That is great service on a great battery! Thank you, Aircraft Spruce.
Internet Once again you surpassed excellence in service, I ordered the ignition switch for my skylane and it was here 2 days earlier than I expected and was exactly as advertised.. Please open up a school to teach the rest of the business world what customer service is all about!!!
Internet I placed my order online and in about a week I got an email telling me my items were at the store. Ive bought items at the store and online and have always had great service. If you have questions about an item the employees are knowledgeable and helpful with your purchase.
Internet I was able to find this item easily on your website, it was a great price, check out was easy as well, and shipping was fast. 5 star!
Phone Excellent telephone technical support. Small items like nuts, bolts, etc. are difficult to determine even with a catalog. Technician was very helpful in this matter
Internet When you have discovered that the aeroplane youre working has hangar rash, Aircraft Spruce is always there. The right part is accessible because the right customer service person looks it up and gets it to you ASAP!
Phone The customer service was absolutely top notch. Will definitely be ordering from Aircraft Spruce in the future.
Phone Fantastic customer service and I always receive the exact product I have ordered in a very timely manner every time...thank you Aircraft Spruce!