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Customer Testimonials

Read What Our Customers Are Saying About Us!

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Comments

AUGUST 2025

Internet Great! Product in stock. Shipped quickly. Most affordable price i could find! Thank you!
Internet I never have any issues with Aircraft Spruce ®. They always have stock and my items are always shipped the same day or the following day.
Phone Thanks for the speedy delivery of the Mitchell tack, it is working just great, thanks again.
Internet Five stars. Best service on specialty products.

JULY 2025

Internet Great communication. Arrived quickly. Very happy with product. Will buy from again.
Internet My first dealings with your new Melbourne branch. Have to say I was impressed by both the facility and the helpful can do attitude of your staff. Will definitely be dealing with your Melbourne operation again.
Phone We enjoy doing business with this Aircraft Spruce ®. Best customer service.
Internet I want to report to you that I had a very satisfying experience buying some items for my J Model Bonanza at the Aircraft Spruce ® counter at AirVenture last week. There was a clerk behind the counter that helped me with a dead battery when I was trying to depart Oshkosh. I had ordered a battery to be shipped to me and when I tried to start the airplane, the battery I had was dead. We rushed to the counter and the team was there to cancel my shipment order and walk four steps and hand me a new Concorde battery. I swear to you it didn’t take over five minutes. Their service was way beyond expectations!!!! Thanks!
Internet Fast and reliable as always.
Internet The service from Aircraft Spruce ® was fantastic.
Phone Aircraft Spruce ® and their employees are great. Very friendly and helpful and fast service.
Phone Very happy with this order from Aircraft Spruce ®. Had been ordering from other suppliers in past but they were no help with parts verification and their freight and handling charges are staggering. Called Aircraft Spruce ® and was helped immediately and parts were in my hand 2 days later normal UPS ground. Great service.
Internet Aircraft Spruce ® is very good to do business with and items are out in the post very quickly.
Phone Order came quickly and sales person was very helpful.
Internet Excellent service. Correct price and on time delivery
Internet Great company and timely delivery.
Internet Product as described fast shipping as always!!!!!!
Internet Excellent service, prompt electronic notifications & great products availability. Thank You, Aircraft Spruce ®!!!
Internet Aircraft Spruce ® has super fast delivery. This battery was a direct replacement for what was in my aircraft and performs perfectly. Buy with confidence.
Internet well pleased with the order, delivery, and product. works great, looks great!
Phone Quick, accurate, the best military packaging I have ever seen.
Internet Almost always, I enter my Will Call order order and it is filled within an hour or so. I am very satisfied with the prompt service. No matter how small the order, I am treated with professionalism!
Internet I can always count on Aircraft Spruce ® for fast, accurate order fulfillment.
Internet Perfect replacement kit form my Rapco pump. Certainly not complaining, but parts ordered from Aircraft Spruce ® invariably arrive earlier than expected.
Internet I appreciate Aircraft Spruce ® customer service and reliability in their products. Never have I had a bad experience with them.
Internet I love the efficient ordering and shipping process from Spruce.
Internet Excellent, well packaged and arrived in good time.
Internet Order arrived in a timely manner and was exactly as described.
Internet I received my order in almost no time. It was exactly what I ordered and was a very timely delivery.
Internet Easy to order, rang the store, they put the product aside and I picked it up later the same day. The team at Aircraft Spruce ® Australia is always friendly and helpful.
Internet Received in good time and great service from Aircraft Spruce ®.
Phone Prompt shipment as always.
Phone EXCEPTIONALLY pleased with Aircraft Spruce ®. Their customer service is top notch. They always keep you updated on backorder status. Highly recommend !!!
Phone Delivered product as promised. Aircraft Spruce ® is great to deal with.
Internet I could not find the product I purchased anywhere else but Aircraft Spruce ®. Great price and super fast delivery.
Phone Always excellent service and competitive prices at Aircraft Spruce ®. Thanks!
Internet 5 stars - good service.
Internet I was very pleased that I could order late Friday and receive mid day Tuesday! Great service! I would highly recommend Aircraft Spruce ®!
Internet The order was processed quickly and delivered exactly when it was supposed to.
Internet Great experience!!
Internet Exactly what I ordered. Fast shipping and very good packaging. Thanks!
Phone Excellent response and delivery of my order. Thanks!
Internet Both items came as ordered and expected.
Internet Easy to order, fast delivery. All worked well when used.
Internet Great communication throughout the backorder.
Phone I placed my order with ease. My order was shipped and received when stated it would.
Internet Shipping from Aircraft Spruce ® always surprises me and I get my goods very quickly, which is amazing as I live in WA.
Phone It's the best move Aircraft Spruce ® has done, having Aircraft Spruce ® in Australia!
Internet Ordering was easy convenient. Products arrived very quickly and were packaged well.
Internet Fast delivery and quality product.
Internet Quick, on-time delivery.
Internet Order arrived in great condition. It was well packed to avoid damage. Wait time was minimal.
Internet Quick mail service. The product was well packed for shipping.
Internet Aircraft Spruce ® never disappoints with fast processing and delivery.
Internet 5 STARS. Perfect service as always.
Internet Thank you for your very efficient service and an excellent product.
Internet Fast service to New Zealand, well pleased, thanks.
Internet Really helpful sales team so I was able to make sure I got the best suited parts for my needs and it was sent very quickly.
Internet I had the old FM oil filter adaptor and on an oil change and inspection I found the threads were messy. I upgraded to the Tempest C6LC-S. Product and ALL paperwork was packaged really nice. It also comes with an oil filter that's handy during an old change. I needed to make a call to Tempest before purchase and telephone support was really helpful as well.
Internet Excellent service, reliable and effective. Thanks.
Phone I would not change a thing I got excellent service and everyone that I have talked to has been very professional and very nice.
Internet Excellent product line and fast delivery.
Phone Very HAPPY with ordering process and all involved, thanks Aircraft Spruce ®!
Internet The plywood was well packaged for shipping and arrived in perfect condition. Very nice!
Internet Great product. Spruce is the best place to shop.
Internet Urgently needed an item sold by Spruce as aircraft cannot fly without it. Ordered and shipped and delivered to Europe extremely quickly so can fly again. Excellent prompt service!
Internet The order was received in a very short time and everything correct.
Internet All very professional, perfectly precise, and nothing but the best. There was only one issue, that is of course the delivery. Sent by UPS to a long time flight school before they open so no one to sign for it. Otherwise absolutely fabulous service. Thank you for being there.
Internet Great book that will help keep me legal and in the good graces of my mechanic and Transport Canada. I've been buying from Aircraft Spruce ® in Corona, Brantford and online and always a pleasant experience.
Internet Hassle free and great communication with order processing and shipping details.
Internet Order arrived VERY quickly and complete. Tires look good.
Internet Two days before a trip, I discovered the deadest battery in aviation history had been installed in my plane under the cover of winter. Obviously by aliens. With no time to spare, Spruce got me this solid gold battery in time to make my trip for the weekend! Thanks!
Internet As long as you're sure you order the right parts you'll get what you order from aircraft spruce I usually never have any problems with hardware. They always get the right ones as long as you give them the right information.
Internet Product was in stock and was promptly delivered.
Phone Spruce has always been and will continue to be my go-to place for aircraft parts. Knowledgeable staff, quick order fulfillment, and huge selection.
Internet I still can't believe how quickly my order arrived. Not only was everything shipped, everything arrived in great condition.
Internet As ordered received my special needs for a cut section of 6061 aluminum tubing in a very short order, great folks for specialized metal for sure ! Keeps my race planes flying for sure !!
Internet Prompt and accurate service. As usual...
Phone Thanks for your usual very dependable service. The product, a time tested replacement item.
Internet Excellent service for a quick simple order! Order was processed efficiently and quickly, and delivery was prompt and on time as estimated.
Internet This is the second time purchasing this item and I am very pleased with the quality, shipping speed and service that was provided.
Phone 5 Star Rating. Both representatives provided excellent customer service, very knowledgeable, helpful and very responsive with regards to follow up, guidance and support. Great staff.
Phone quality products and timely delivery and fair price when buying in quantity. Aircraft Spruce ® is my go to supplier for quality hardware.
Internet Very happy with the product and the service we got from the Aircraft Spruce ® team, thank you again.
Internet The 5 headsets I ordered were nicely packed inside a larger box and shipped out the same day I ordered them. Thank you for the quality and speed Aircraft Spruce ®!
Internet Quick delivery & excellent - hassle free - service. Highly recommend Aircraft Spruce ®!
Internet Your service is great even small order. Fast shipment and kind support as always!
Phone Good customer service and customer support.
Internet Excellent, prompt service!
Phone Products came in, nicely packaged and marked as needed to use on the aircraft. Always nice people to deal with.
Internet Super fast shipping as usual. Spruce is my go to for any parts for my plane.
Phone Placing the order was easy, and the agent was very friendly. The product was shipped the same day and arrived as promised.
Internet Good communication throughout the process and item ordered arrived as expected.
Internet Aircraft Spruce ® are the best supplier in Australia by far. Thanks!
Internet Always prompt service, delivery and accurate order fulfillment. Have never been disappointed ordering from Aircraft Spruce ®.
Internet 5 stars, ordered lots from Aircraft Spruce ® through the years and its always been 5 stars, every single time.
Internet Team went above and beyond- excellent service and excellent products. Highly recommend!
Internet Everything went well; got it fast and in perfect shape.
Internet Parts arrived on time, price is good, service is great. Finding the right parts for a 1946 aircraft is challenging and the folks at Aircraft Spruce ® are aces.
Internet Aircraft Spruce ® and Specialty is the quickest and easiest method for ordering routine maintenance supplies. Good prices and delivered direct to my door.
Phone Great people and easy to deal with!
Internet As usual, Aircraft Spruce ® wastes no time shipping orders. Thanks, Al.
Internet Aircraft Spruce ® Canada is providing a good source of supply for my privately owned certified Canadian airplane. The ACS website and online catalogue is easy to follow and use to order parts and supplies. I appreciate this USA company setting up a branch in Canada.
Internet Absolute pleasure to deal with, professional service, packing, posting & great price. If only every company could have this level of services. A+++!
Internet So glad Aircraft Spruce ® opened the new store in Roanoke, Texas!

JUNE 2025

Internet Great service, excellent communications, prompt delivery and good value. Very happy with my Aircraft Spruce ® experience!
Internet Order was shipped very fast and prices were amazingly fair!
Internet Your team of people jumped on this product order and sent out right away. Thank you
Internet Greatest customer service and quick delivery.
Phone Your staff handled this order in a very helpful manner. Since I already had the components needed for my manual brake cables, they allowed me to send them to you and only charged for the actual swaging and shipping by USPS. This saved considerable cost and the job was completed quickly.
Internet Good products, great prices, fast delivery
Internet The people at Aircraft Spruce ® Australia are friendly and very helpful!!
Phone Always get the very best service from Spruce. Knowledgeable and great to deal with every time. I can call or email her and she gets right back to me with an answer or with details if she is trying to get me an answer. Great gal. Love dealing with her. Makes my job much easier.
Internet In an industry that is as cut throat as its ever been and with razor thin margins, having the level of support from a trusted supplier I get from Aircraft Spruce ® is crucial and I think its worthwhile celebrating and recognising the hard work of the Aircraft Spruce ® Australia team.
Internet Order was quick and easy, shipped quickly!
Phone Your sales staff are amazing! I have never had a problem with any of them. They have answered any and all of my questions and have processed all of my orders in a timely manner.
Internet Fast ship, as ordered, will order again!
Internet Aircraft Spruce ® has always been a great Company to do business with for my 40 years owning aircraft. #1 #1 #1 Cheers.
Internet I have a PO Box on file with Aircraft Spruce ®, which did not work for the order shipment. The representative from Aircraft Spruce ® & Specialty Co. Palmer, Ak, called me immediately after I placed the order online to find a solution. My order was received the next day. The service was beyond my expectations, a big thanks especially to Michele. This shopping experience was a delight!
Internet Exactly as described, great quality at a fair price, fast shipping, what more could you ask for?
Internet Transaction was great. Got shipping numbers quick. Order was fulfilled the same day it was placed.
Internet Excellent service & work by your employees *****
Internet Good Price and quick low cost shipping
Phone Received order in good time. Have not used order yet had to order more parts to complete the job. Aircraft Spruce ® has always come through.
Internet Quick service as usual with Aircraft Spruce ®. This is my go to place for aviation products.
Internet Always quick processing and most importantly, consistency in every order! Aircraft Spruce ® is #1!
Internet Super quick delivery from Spruce. Competitive price too. Very happy.
Internet Delivery was quick and product was as described. Great company to deal with. Very friendly.
Internet Quality products you can't find elsewhere. Great service, prompt shipping.
Internet Aircraft Spruce ® is my go to Canadian source for unique, good quality parts at a fair price.
Internet Another great order with Aircraft Spruce ®. Product always delivered before I expect in and in great shape. 5 stars to Aircraft Spruce ® on every order!
Internet Everything was perfect, as planned and in order. Thanks
Internet The service was awesome. The turnaround time for packaging and shipping was really fast. Thank you all..
Internet Great catalog, wide variety of products. Excellent resource for A&P as well as Aerospace Fabricators in general.
Internet Great price. Great products. Great Service.
Internet Ordering is very easy and fast plus I received it very quickly.
Internet Great service, fast delivery.
Internet Order was smooth and quick! Thank you!
Internet Always fast and courtesy service. Great website ordering.
Internet A-1 Service.
Internet Great service, product was received quickly and packaged with care.
Internet Excellent product quality. Amazing next day delivery to my location.
Internet On schedule and on budget, what more could you expect.
Internet Order arrived quickly and was packed really well. No complaints here.
Phone Our experience with Aircraft Spruce ® has been great for the last 11 years that I have been here and was great with those that came before me.
Internet Outstanding service as always. The package arrived the next day.
Phone I'm very please with the product and the quick service! To receive my order next day was phenomenal! Keep up the good work!
Internet The order was packaged amazingly well! The three 2x2 aluminum sheets arrived perfectly flat and without any bent corners.
Internet As always, great customer service and timely shipping.
Internet great service, fast shipping...easy website experience
Internet As usual, great product, and service.
Internet Arrived next day which was sooner than I expected. Order filled correctly. Could not be better!
Internet Items i ordered were packaged and shipped within hours of placing the order. Very impressed. Highly recommend!
Internet Always easy ordering and timely shipping at Aircraft Spruce ®.
Internet Easy to order, shipped and delivered on time.
Internet Great service thru the years....Thank you!
Internet Fast delivery. Well packaged.
Internet Very pleased with the service and the sizing charts that made it easy to get the right bits. Some weren't in oz stock and the guys kept in touch and got the parts to me in a timely and expert manner. Very happy. Regards Pete.
Internet Quick service for AOG. Glad stock was good.
Internet This was only a small order from Melbourne but it was easy and quick. I've bought parts mainly from America for over twenty years and service has always been very good.
Internet Delivered very quickly was surprised how soon I got them will buy again.
Internet Easy to reorder and delivery was very quick to north Florida.
Phone Good job Aircraft Spruce ®. Was stranded in Montana with a bad starter. Sent next day and it arrived next day. Awesome. The XLT replaced the older original 20yr old starter. Not sure how much lighter it is... Didn't weigh it. But oh boy, it worked like a champ. Airplane started easier and smoother than it ever had before. Sometimes you gotta bite the bullet, wasn't cheap, but worth it. Good job Aircraft Spruce ®.
Internet Ordered items from another company who claimed everything was in stock. Took 3 days and 2 phone calls to find out otherwise. Order from Aircraft Spruce ® shipped same day. Great service as always.
Internet Good quality and fast service! Very pleased!
Internet All as expected, and timely. Appreciated the contact to verify freight charges were acceptable.
Internet Received promptly, as advertised, well packaged, excellent communications, will buy again. Thx.
Phone Item was not in stock at the time of order, but as soon as product was available in Phoenix I was notified, and I went and picked up order with no issues, Happy with products and service. Staff excellent, and knowledgeable. Thank you..
Internet Super easy to order. Received product within a few days. Well-packed. Well-done!
Internet You place the order and 3 days later the product is in your mailbox. Gotta love that!!
Internet Arrived quickly in pristine condition. Aircraft is happy.
Internet Always in stock and always delivered on time.
Phone Your order was sent very quickly and shipped without any damage. The customer rep was very courteous.
Internet Pleasantly surprised to find specialty hardware in my own backyard!
Internet Prompt delivery, the parts fit perfectly and are nicely made.
Internet Fast & easy to order on Aircraft Spruce ®!
Internet Great service and shipping. Thanks
Internet I've ordered from Aircraft Spruce ® for years. Aircraft Spruce ® always has what I need and I get a quick delivery.
Internet Well, I'm not an aviator. And I am not at the location right now where my order has been delivered. But the order was processed expeditiously, and communication about it was excellent. Well done, thanks!
Internet The order was received in a timely manner.
Internet Excellent service, fast shipping.
Phone As ordered, and incredibly impressive speed in shipping!!
Phone Punctuality with shipping methods!
Internet Excellent company to buy from
Internet As always, a good price and great service. Always a pleasure to do business with you.
Internet Order complete, well packed and fast shipping.
Internet The website was great and easy to navigate. Exactly what I needed, quality part and the price was good too. Flawless transaction and the shipping was fast. Great company.
Internet Items arrived quickly and in good shape thanks to the packaging methods used by Aircraft Spruce ®s shipping department.
Internet Always prompt and in time. Thank you for the excellent experience.
Phone Product worked as advertised. Product shipped and arrived sooner than expected and in good condition. Will use Spruce again in the future. *****
Internet Easy ordering. Quick arrival. Love Aircraft Spruce ®!
Internet As always, Aircraft Spruce ® delivered on time and with quality.
Phone My order was shipped promptly. The sales person was very helpful. This is typical of the service I get from Aircraft Spruce ®.
Phone I received order complete and at lightning speed!
Internet My orders always arrive quickly. Much appreciated!
Internet Always on time and good price. Excellent for the first time builder/
Phone Thank you for your great service and support. The customer service agent that took my order was very pleasant and helpful. Great service at every step of the way.
Internet Excellent service, as always!
Internet Easy to order, clear communication on shipping.
Internet Order took no time to get here, was quick and easy
Internet Spruce makes it easy
Internet It was the perfect part for the job. Aircraft Spruce ® made it easy to obtain.
Internet Always a good transaction experience with Aircraft Spruce ®. Speedy shipping and great customer service. Thanks Spruce!
Internet Great packaging to protect order as well as great customer service. Always a pleasure to deal with Aircraft Spruce ®.
Internet Great product, does exactly as advertised. Fast service and reasonable prices.
Internet Price was GOOD, in stock, shipped quickly and shipping cost was good.
Internet Extremely easy to order. Product was exactly what I needed and is performing perfectly.
Internet Ordering was easy, as always. Delivery time was reasonable considering use of the lowest cost option.
Internet Product Support always makes sure that I'm buying the right part for my airplane. Thank you, Aircraft Spruce ® Georgia!
Phone Both young ladies I dealt with on the phone were super. From my first call to find if they had the parts, to the order to the pick up were wonderful to deal with. Keep it up. Great to do business with.
Internet We are really please with these rebuilt tires, and they are cheaper for us to order from Aircraft Spruce ® than from the manufacturer. They are lasting mu7ch longer on our schools aircraft.

MAY 2025

Internet That's the reason your company is respected around the world, you all are fantastic.
Internet The order was processed very quickly. Great service.
Internet Excellent response. Order arrived within 3 days.
Internet Great service from Aircraft Spruce ®. Had to wait awhile for order to come into Australia but had communications almost every week from them. When product arrive was great quality and packed extremely well. Thank you.
Phone Arrived as expected, great product, good price.
Phone Very happy. Arrived on time. Was exactly what I ordered. This is my 4th time using your service and would and do recommend you to other aviators / Aircraft maintainers.
Phone Very knowledgeable staff, got the product I needed in a very timely manner.
Internet Exactly what I ordered and fast delivery. Thank you.
Internet Outstanding service and fast shipping, as always.
Phone I had some specific details I wanted to clear up on the spinner and backing plate. The man who took my order provided the information I needed very quickly and courteously. Outstanding customer service from phone call to delivery to my A&P! Thank you!
Phone Received in great shape and well packaged.
Internet The best customer service of any company I have ever experienced. They truly live up to their advertised promises.
Internet Everything arrived very quickly and as promised. Very satisfied
Internet Spruce shipping and delivery was exemplary. Good notifications and on time. Well done, thanks Spruce.
Internet Quick and accurate delivery. Very good quality products.
Internet Product available - efficient service - & shipping more economical & faster this time as 2" x 4" panels, as suggested on the website & by the sales rep. Arrived well-packed & in perfect shape.
Internet Your customer support staff are always helpful, responsive and efficient. Thanks!
Phone Aircraft Spruce ®'s service is great!
Internet Order came quickly and everything was correct and packed well.
Internet Ordered on Friday. Received on Monday! Excellent service!!
Phone Aircraft Spruce ® has always provided excellent service and products. I appreciate the efficiency of being able to personally pick my order at the West Chicago, IL facility.
Internet This is the only place I can recall talking with customer support where I actually smiled, laughed and felt taken care of. No hassles, no stressed-out human on the other end. A real joy to correct my mistake.... simply the best there is. Congratulations, keep up the fun spirit and happy voices.
Internet I count on Spruce as one of my main suppliers.
Internet It was easy to order on phone, people were nice and came in 2 days. What more could you want.
Internet The order arrived very quickly and safely. Very good service as always. Ten stars :)
Internet Awesome transaction. Personnel at Corona were just awesome! Accurate and super fast and friendly.
Internet As always great business with Spruce Very efficient.
Internet Excellent Service, your team is just awesome. Thank you.
Internet Great service. Shipped to the other side of world very quickly. 5 stars
Internet I am very happy that Aircraft Spruce ® has moved into Alaska. You have saved me a lot of money and hassle.
Internet Always excellent service from start to finish.
Phone I appreciate having a store like Aircraft Spruce ® that carries what I need. This has made my building experience fun and enjoyable.
Internet Delivered very quickly. Great service.
Internet 5 Star! Great Service
Internet Fantastic service!
Internet I received prompt service and shipping on the item that I order. It arrived well packed and as anticipated.
Internet Easy to find parts with quick shipping. Very pleased.
Internet Very pleased with the speed at which this order was processed, shipped out and received! Thank you.
Phone Great job! We will be ordering more from Aircraft Spruce ® in the future.
Internet Aircraft Spruce ® has by far the lowest price I could find in hours of searching.
Internet Everything was packaged well and order was accurate. Quick shipping.
Internet Fast delivery, exactly as ordered - efficient! Can't ask for more.
Internet Amazing communication and super fast shipping, definitely would buy from Aircraft Spruce ® again.
Internet I really like the speed and accuracy when processing my orders, and I appreciate the quality and reasonable prices of their products, which make Aircraft Spruce ® a real stand out.
Internet Easy to order and arrived on time.
Internet The service was great as usual.
Internet I have ordered items from your company many times that are used on home projects. The shipments have arrived in a timely manner and especially the last one with at 2 x 2 piece of 2024T3 aluminum and rivets, the attention to detail from your shipping department was exceptional. Thanks!
Internet The ordering process was easy and the person who helped me was great.
Internet Super fast service & great product protection packaging.
Phone ordered over the phone, got delivered at Lake Hood the same afternoon. All easy, no stress!!!
Internet Everything arrived the next day. Order received exactly as I ordered it. Very satisfied.
Internet Product is great, but what sets it apart is aircraft spruce. Packaging was perfect and ship time blew my mind, i had it in my driveway next day with regular shipping. Def top of my list of folks to order from. Hard to find great customer service nowadays. Keep up the great job!! Thank you very much
Internet Thank you Aircraft Spruce ® for the commitment to great customer service! Sam, called me to make sure the part was what I wanted, incredible and the reason I purchased for your company.
Internet Easy process and items showed up in a timely manner in perfect shape, thank you.
Internet Great email communication from order placement to shipping (which was rapid!) Well packed and arrived quickly. Have been in composites for many years and it's great to see a supplier selling top notch consumables. Thanks for getting the job done!
Internet Ordered hard to get Lord mounts for a Beech Baron. Fast and great service. 2 weeks later my export customer required a 8130 form . One phone call and a Ms. Bernadette sent me the form 2 minutes later. This company provides excellent service. Thank you.
Internet EXCELLENT Service and ACCURATE Order and FAST Shipping. What else could one ask for??
Internet Routine reorder, but I was pleasantly amazed how quickly it arrived (next day) without paying for expedited shipping. Well done.
Internet The product was exactly what I needed and I was extremely pleased with both delivery and price. I had been looking for this oil for some time, and a local flight instructor who buys from you recommended you.
Internet On point shipping with great packaging and fast shipping. Return for core instructions were clear and concise. Received refund faster than expected. Will use Aircraft Spruce ® definitely again.
Internet Fast delivery as usual! Great place to buy what you need!
Internet Aircraft spruce has the best shipping department in the world as long as I order by mid afternoon, Ill get my order the next day just using UPS ground. I live in Augusta, which is only a couple hours away, but its still amazing service compared to most businesses.
Internet Everything was shipped promptly. The products were as described. The fact that I can find the smallest of parts on Aircraft Spruce ® still amazes me.
Internet Order was processed correctly, timely and delivered when forecast.
Internet Ordering online was easy. Thank you Spruce!
Internet Everything came in promptly as ordered. Good quality hardware made my modifications easier.
Internet Great communication, with customer service confirming correct information was received. Great experience.
Phone Ordering was prompt and timely! Delivery of part ordered was quick!
Internet Great product, great company to do business with, very easy transaction!
Internet For the first time in a couple of decades, they got my order wrong, but when I told them what had happened they immediately fixed it. They stand behind their service, and their raw materials prices are as good or better than anyone else.
Phone Aircraft Spruce ® has been an excellent source for all my aviation needs and the tempest filters are very good
Internet Order process went smoothly, quick shipping within Canada. Good as usual. Thanks!
Internet Very smooth process and quick delivery. Very pleased with your service.
Internet Helpful support from sales staff!
Internet Just what I needed. Prompt shipping couldn't be more satisfied.
Internet Aircraft Spruce ® had the Switchcraft washers I needed at a good price.
Internet Excellent service. Easy to order, prompt shipping, great communication and follow up.
Phone Fast, friendly service!
Internet Order was filled promptly and received in a couple days! Thank you!
Internet It is nice to find you. Have been looking for a place to get quality aircraft grade hardware.
Internet Aircraft Spruce ® made a fast delivery and the product is outstanding.
Phone Timely service at reasonable price.
Internet My orders always ship as promised and customer service is always efficient.
Internet Shipping was quick......good job!
Internet Order arrived before estimated delivery date, good job!
Internet Aircraft Spruce ® rocks! Small order but they delivered it timely and there was not other reasonable options.
Internet Good service. Ordered items arrived in a timely manner. Thank you
Internet Aircraft Spruce ® is fast and delivers what they say, when they say. Very pleased.
Phone Spruce has always been a great company to work with. Shipment is always prompt.
Phone As usual, Aircraft Spruce ® was so very helpful. And the FREE SHIPPING for orders over $350 will keep me coming back every single time./td>
Internet Very easy and efficient ordering process.
Phone Very quick delivery, friendly staff.
Phone Order placed at 1000 on Tuesday and delivered to me at mid-day on Wednesday - that's real service!!!
Internet Aircraft Spruce ® is the best. They are the first choice for aviation supplies at my shop. Prompt order delivery and good folks in contact with he public. Keep up the good work.
Internet Prompt shipping. Had the part in stock.
Phone Aircraft Spruce ® is the best. Been buying here for many years.
Internet Excellent service. Battery was delivered one day early which was great.
Internet Aircraft Spruce ® can be counted on for high quality service.
Internet Fun people, excellent service, pleasant experience. Thanks.
Phone Fantastic service, it was a late afternoon order, and I received it the next day.
Internet Very satisfied with order, was able to finish up some projects.
Internet Battery was very good and shipped fast Aircraft Spruce ® is a go to place for all your aircraft needs.
Internet As usual, Aircraft Spruce ® has what I need (and often, like this time, locally, at the Southwest location).
Phone Aircraft Spruce ® is my prime aircraft parts supplier for over 40 years! Excellent customer service with on time fast delivery. Their catalog is an excellent resource and should be in all aircraft owners reference shelf. Thanks Bill A&P /I.A . Pilot.
Internet On time delivery. Good packaging. What more could I say.

APRIL 2025

Internet Easy online ordering, on time and great pricing.
Internet Good fast service. Hooray for Aircraft Spruce ® Australia.
Phone I have been purchasing an epoxy from Aircraft Spruce ® for the past couple of years. We don't order it very often but the ACS staff is always very professional plus you have never been without stock when I call to order. I enjoy doing business with your team and look forward to many more years of our continued relationship. Keep up the good work!
Internet I needed parts for the restoration of a 1943 WW2 trailer. Someone suggested Aircraft Spruce ® and I'm glad they did. Great products, exceptional service! I will be a return customer
Internet 5 stars. All in stock and promptly delivered.
Internet Sales reps are always quick to respond. It doesn't matter if its to send a quote or track down additional paper work for our QA dept. Great service, saves me so much time!
Internet Delivery has definitely gotten faster with the Texas warehouse...
Internet Very well packaged and fast shipping. Thanks!
Internet Very fast, accurate, and exactly as described
Internet Easy ordering, fast delivery.
Phone Great in store experience at the Georgia location!
Internet Thanks for the quality and convenience.
Internet Item dispatched and delivered quickly. Packaged very well. Item received exact as described/ordered on website. Thanks.
Phone The ordering process was excellent. The Aircraft Spruce ® representative knew her parts and was very quick getting the needed parts on order. I much appreciated her efforts. The parts arrived quickly and are as expected. Thank you very much! I will be back.
Internet Item received...Thanks for keeping me posted re. delay in receiving stock. Product is high quality. Many thanks.
Phone Thank you for a professional and friendly transaction while ordering parts for the airplane recently.
Internet As is normal the service was fast and the products are excellent.
Internet Aircraft Spruce ® has great selections and you can buy in quantities you prefer. The best
Internet Outstanding from start to finish.
Internet West Chicago's Will Call was prompt and efficient.
Internet Service is always prompt. Spruce has helped me cover and paint 4 wings and center section on a Stearman. All of my orders were on time and good quality.
Internet First class customer service! Product arrived on time, securely packed and was not expensive for such a small item not readily available. Thoroughly recommended!
Internet Aircraft Spruce ® has great selections and you can buy in quantities you prefer. The best!
Internet Always a good experience dealing with Aircraftspruce.com
Internet Fast shipping and great products as always.
Internet The order process was very simple and the product arrived in a very short timeframe.
Internet Ordering is easy and accurate.
Internet Everything in order was received, undamaged, timely, in one package.
Internet Order process was simple, and I received what I ordered on time.
Internet Always 100% from the folks in Chandler!!! Unbelievable that you go in and pick up a couple of cotter pins and are still treated like you ordered thousands of dollars of parts.
Internet My order was delivered very promptly and was exactly as ordered. Very impressed with Aircraft Spruce ® Australia's level of service.
Internet No problems at all, Item is correct with good packaging and fast shipping! Will purchase from Aircraft Spruce ® again.
Internet Excellent service, good products, fast dispatch.
Internet Aircraft Spruce ® is great, quick shipping, correct product every time, highly recommended.
Internet Arrived in remote Queensland, Australia on time and as promised, Thanks!
Internet All went very well, parts arrived quicker than expected.
Phone This company on products are great. Highly recommended.
Internet This company on products are great. Highly recommended.
Internet Always reliable service & delivery in a timely manor. Great products with good quality!
Internet Excellent service and quick shipping - could not be happier! Thank you so much!
Internet As always prompt and exactly as ordered.
Phone Customer service did great work with assisting with my order. Excellent communication.
Internet Great customer service! We had an urgent order, and although we were quoted a couple days for the order to be filled, they ensured they had it ready the next day for me! We will definitely be repeat customers!
Internet My order was fast and correct. Keep up the great service.
Internet I wanted to take a moment to commend two of your outstanding employees for their exceptional service and workmanship on a recent order for my Piper PA-12. They did an absolutely magnificent job creating the Poly-Fiber envelope. The quality of stitching, fit, and overall finish exceeded my expectations - it's clear they take immense pride in their work. They offered equally impressive, top-notch customer service throughout the process. They were knowledgeable, helpful, and ensured the experience was seamless from start to finish. It's rare to find this level of dedication and professionalism, and I felt it deserved recognition. You've got a stellar team and I look forward to working with Aircraft Spruce ® again in the future.
Internet Extremely fast delivery time to the West coast. I was impressed.
Internet Always good to deal with Aircraft Spruce ®!
Internet All 3 of my last orders were as advertised, shipped in a very timely matter and packaged well.
Internet Great job on the fulfillment of the order and it was delivered in a timely fashion. Well done!
Internet Website was easy to maneuver. Prices were competitive. Items received quickly and packaged nicely. A five star rating.
Internet As a modern day business owner, Aircraft Spruce ® is one of those companies that can still be depended on to deliver quality, competitively priced products within in a reasonable time.
Internet Great communication and support!
Internet As has always been the case what I have ordered and received is what was needed. It is especially important to know there is a company that provides for the experimental owner and offers very competitive pricing especially on avionics which can get quite pricey. Thank you for your attention to experimental owners.
Internet Glad to see Spruce in Australia! Fast shipping, good over the phone service.
Phone Exactly as I ordered fast delivery a pleasure to do business with.
Internet Very easy and painless process, and when I realised I'd forgotten to add an item a quick phone call had it included in the order. Have got quite a bit of gear from Aircraft Spruce ® and will be getting a lot more as the build progresses, very happy with the service and prices and will recommend to anyone looking for quality content.
Internet Fast shipping and the best price I found.
Internet Fast accurate shipping, parts fit perfectly. Spot on transaction.
Internet You guys are always so helpful and normally have what we are looking for on our customers aircraft. And if you don't have it, can normally recommend who to call to get it. Thank you Spruce for your many years of serving the Aviation Community.
Internet Aircraft Spruce ® has been fast and efficient on all my orders.
Phone Fast service knowledgeable people.
Internet Great part at a great price. I will be buying A LOT MORE at Aircraft Spruce ®.
Phone Top rate service from Sara at Aircraft Spruce ® Canada in Brantford.
Internet Easy, fast and perfect!
Internet The support staff is very helpful. Always had a good experience in ordering parts and related equipment from Aircraft Spruce ®.
Internet Aircraft Spruce ® is always quick to deliver!
Phone As always, Aircraft Spruce ® is easy to deal with and carries the items I need. Over the years I've found Aircraft Spruce ® shipping quick, easy, having the SW location (in AZ) has been invaluable, especially when you need something local. And the people there (SW) are efficient and friendly.
Internet Everything was as expected. Right on.
Internet Simple transaction from international customers. Painting old orders on the web page is very helpful for repeat orders.
Phone On Time! Fair Price! No Problems!
Internet Quality products, timely service, you cant do better than that!
Internet As always the customer service team at my local store in Georgia is very professional and always ready to help.
Internet No issues with my order. Packed well and came through the mail without damage. An overall excellent experience.
Phone I have had issues with this item and they were dealt with professionally and quickly. The replacement is terrific. As was the service to get me what I needed. Aircraft Spruce ® is a great asset for the aviation community.
Internet Aircraft Spruce ® processed and shipped my order promptly. I have no complaints.
Phone Helpful, courteous and all parts arrived as promised.
Phone Very pleased with the service and courtesy.
Internet Great feedback and tracking information on the shipment and delivery!
Internet Customer service was excellent and even though we had to return due to the wrong size for our needs. The return process was streamline and simple.
Internet On-line ordering process was quick, efficient, and accurate.
Phone My purchase was quick and problem free. Great customer service as always.
Internet Perfect and right on time, AAA+++
Internet I truly appreciate your business. My order was filled and delivered timely and accurately and the price was good.
Internet Great job on the shipment! Perfect packaging and very fast!
Internet Shipped and delivered right on time. As always top quality.
Internet I have been dealing with Aircraft Spruce ® for MANY years. I have never been less than 100% satisfied with every product I've ever bought. Products are fairly and accurately described on the website. Filling the orders and getting them shipped has ALWAYS been fast and efficient.
Internet Aircraft Spruce ® always has FAST delivery and good packaging. You get their products quick and ready to go!
Internet Excellent and fast service. Order made and delivered within the informed period. Congratulations to the team.
Internet As usual items ordered arrived quickly, well packaged.
Internet Excellent parts! Excellent service and fast shipmen!
Internet Ordering process very easy, and items received as promised. Very happy with Aircraft Spruce ®. Thank you.
Internet Competitively priced, arrived quickly (via free shipping), right product for what I needed. Nice that Spruce is adding/expanding regional shopping points.
Phone 5 Star Service! Aircraft Spruce ® always provides extremely knowable customer support. In addition they expedited a tire to me that was not in stock, so I did not lose time on the ground.
Phone Excellent customer service, great prices and I like the fact that I can place an order online and have the option to pick up at the store. Thank you for your great service.
Internet Competitive price and I received the part the next day.
Phone Excellent customer service! My product was delivered broken. customer service immediately sent out a new one!
Internet Excellent Service to Customer in Germany. Fast Delivery in less one week! Easy clearing customs because very well prepared! Sure to order again with Aircraft Spruce ®.
Internet Always lightening safe and fast shipping to SC from your Georgia facility. Thanks for the great service.
Internet Shipping was fast and well packed. Good price. Thanks.

MARCH 2025

Internet I got my order in 2 days using the cheapest shipping method! Great buying experience.
Internet Excellent Customer Service and always accurate on delivery.
Internet Great product! Its nice that it is always in stock at Aircraft Spruce ® when I need to order it
Internet Always easy to order. Quick shipping. Fair prices.
Internet I would say that how Aircraft Spruce ® did on my order, was outstanding.
Phone Great service. Arrived on time / as described / in perfect condition.
Internet Like all orders through Aircraft Spruce ®, always come through and correct. Have another order soon.
Internet I was impressed with everything being in-stock and rapidly shipping and delivery!!!
Internet As usual. Easy ordering. Quick shipping.
Phone Exceptional service as always!!
Phone My order was delivered quickly and exactly as ordered. The person ordered the parts with at the Brantford, Ontario location was friendly and helpful. A very easy and pleasant experience! Thank you!
Internet Product on hand, shipped immediately. Good service.
Internet I am grateful Aircraft Spruce ® has come to Alaska. You make my job easier, my life better.
Internet Aircraft Spruce ® made the ordering process, payment, and rapid receipt of the product all a great experience.
Internet Excellent Service and quick Overseas delivery.
Internet Always great to order from Spruce!
Phone The parts that I ordered arrived quickly and undamaged. The sales staff were very helpful with processing my order.
Internet Excellent packing-received in good condition-quick service.
Internet As always, the products, service and shipping is superb.
Internet Easy ordering, fast shipping.
Internet Very please with all, workmanship and shipping. Thank s guys and girls!
Internet Thank you for sending the batteries, everything arrived perfectly, I hope to buy from Aircraft Spruce ® more often.
Internet Good communication, fast shipping thanks again!
Internet Quick shipping and man they know how to pack it so you get it in good condition.
Internet Got the tube in two days, it was perfect. Price was comparable to other vendors. Spruce can be trusted to back their products.
Internet Order put together immediately, all items in stock in Australia. A great help.
Internet Super, good service and short delivery.
Internet Works great, so nice to have an Aircraft Spruce ® in my own state in Australia, next day delivery! Great service, thumbs up!
Internet Your service and co-operation is excellent.
Phone Fast shipping, great service, Harness made huge difference on my 182 RG! Taken care of business!
Internet Fast shipment, great product, anytime again.
Internet Everything as requested, and delivered in a timely manner... Just sent in My second order for more goodies.!
Internet Product as described, great experience and helpful staff, thanks so much, Aircraft Spruce ®!
Internet Great support on AOG request. Followed up with a phone call to ensure the product would be delivered on time.
Internet I have the items and am starting to install them. They look great and fit perfectly. Aircraft Spruce ® was great with shipping.
Internet Prompt delivery of needed items which were difficult to find elsewhere.
Phone Fast service, always. EXCELLENT Customer Service.
Phone Excellent, speedy and courteous service!
Internet First rate service, as always. Thank you for being there for the aviation community.
Internet EXCEPTIONALLY HAPPY with the customer service at Aircraft Spruce ®!
Internet Very easy ordering process and super fast shipping. What more can one ask?
Internet Online ordering is so very easy at Aircraft Spruce ®!
Internet Even though back ordered, it arrived as promised. Aircraft Spruce ® is a great company to deal with.
Internet Aircraft Spruce ® has been fantastic to work with and I will continue to make them my first place to look for my aviation needs.
Phone Delightful people who are a pleasure to speak to which is such a nice reflection of this company. The reps were wonderful. As for the actual product: perfect. What a great store, products and service.
Phone Great service from the team at Melbourne!
Internet Hello. Really happy with my first interaction with these guys. I'm a home builder from scratch. Lots Aircraft Spruce ® purchases. I won't bother going through the U.S anymore. I didn't realise these guys are AS&S in Oz. Prompt friendly and surprisingly cheaper as you only pay for postage within Oz. No freight or postage from US so much cheaper. Ignore "out of stock" label on website. They order it for you. Cheers.
Internet Order arrived on time and in good shape. No squawk. Been shopping at Aircraft Spruce ® for decades. Always quality products
Internet Aircraft Spruce ® is my first go-to for almost every part and supply. Love them!
Internet Easy to order, product received as advertised, packaging and shipping were great, thanks.
Internet Fantastic service. Ordered, picked up and installed in 2 days.
Internet Great product. Good price. Really fast shipping.
Internet Fast shipping, correct parts, excellent service.
Internet Service was great and delivery was very fast. Thanks.
Internet Great , such good customer service , as Always.
Phone Ordering was easy, part was delivered on time and in good shape.
Internet It was handled in a neat manner and they never stopped managing the delivery despite the delay.
Internet Very helpful and friendly customer services on phone . I have not picked up product yet but I believe it s going to be very good.
Internet Very pleased with order, was quick and high quality items.
Internet Aircraft Spruce ® had the item in stock and I received it next day. The radio ordered came new in factory packaging as expected. This was also the best price I have found for this Icom radio. I have used Aircraft Spruce ® in the past and plan to keep using them. Easy to use website and great service!
Internet 5 stars on the order, great service, great product!
Internet Was pleased with how the order was handled and updated information until package arrived.
Internet All items delivered as ordered, well packaged, and prompt delivery
Internet Ordering was easy and delivery was pleasantly quick.
Internet Fast shipping and easy ordering...I have no complaints and would recommend Aircraft Spruce ® to anyone.
Internet Excellent in all respects...as usual with Spruce.
Internet Excellent service, great products.
Internet Great service as usual. You even modified my order after the fact when I needed a couple more small items. All delivered in the same box, without delay. Thanks Aircraft Spruce ®!
Phone Received order quick and was packaged very well.
Internet Shipped quickly, received in great shape. No issues!
Phone I always enjoy speaking to and getting assistance on orders from your staff. They are helpful in providing shipping dates on backorder products. This helps me schedule service in a time sensitive faction. Thank You!
Internet Easy and simple as always!
Internet Great price, quality, and shipping. 5 stars.
Internet In stock and delivered promptly. What more could you ask for?
Internet Everything arrived that was ordered and very quickly.
Phone These guys at Aircraft Spruce ® have always been great.
Phone Great medium to heavy duty tyres. Excellent service at Aircraft Spruce ® Australia. Excellent service . Love dealing with Bob, he's a great guy
Phone First case came badly damaged. Aircraft Spruce ® quickly rectified the situation by shipping a new case. They sent the UPS guy to pick up the damaged case. All went perfectly smooth!
Internet Quality customer service and quality products nicely packed for shipping as usual. Keep up the good work Aircraft Spruce ®. Thanks.
Phone Aircraft Spruce ® are good people to work with!

FEBRUARY 2025

Internet Great that available items were received in short order and that I was kept appraised of back-ordered items.
Internet Excellent products all around. Delivered as ordered and in a very timely fashion. Great customer service from Aircraft Spruce ®.
Internet My order was received in a timely manner and the new brake discs worked perfectly. Whether it is oil filters, brakes, or just a needed odds and ends, Aircraft Spruce ® is my first choice for over 20 years and if I am very very lucky another 20 years.
Internet Perfect as usual!!! Thank you!!
Internet I found the exact part I was searching for: a high-quality component at a fair price. The order arrived promptly, and I will definitely order from Aircraft Spruce ® again in the future.
Phone Great service. I phoned in with an issue I was having with audio in my aircraft. The gentleman on the phone was polite, patient, listened, and gave great advice n help. Thanks
Internet Great customer support, fast delivery. Aircraft Spruce ® is the first choice for me.
Internet Ordering online is easy and efficient. The shipping was fast so I had very little down time. The battery is everything I expected and needed. Hopefully I get extended battery life from this sealed battery.
Internet It was exactly what I had ordered. It was shipped fast and even came earlier that first stated. Very happy. David Hughes A&P
Internet As always, the correct hardware and the correct count! Good job!!!
Internet Aircraft Spruce ® & Specialty has good products and great customer service! I have ordered from Spruce for over 25 yrs, and have always been satisfied. Thank you Aircraft Spruce ®!
Internet Ordered online, Aircraft Spruce ® did a great job of packaging and delivering the product thanks to the crew.
Internet When it comes to aircraft parts, there is nobody better or more professional than Aircraft Spruce ®.
Phone As far as the product and its quality it meets and exceeds my expectations...the customer service and Aircraft Spruce ® itself is a great company with great prices and service.
Internet Product arrived as promised, no issues. Will order again from Aircraft Spruce ® in the future.
Internet Ordering is so easy on Aircraft Spruce ® website. Very simple. You guys make my job so easy. Thank you!
Internet Excellent service - delivered as expected, and packed very well.
Internet Excellent product, arrived promptly, well packaged, very satisfied, thanks guys.
Phone Five Stars. Great. Fast information from a well-trained, informed LIVE person. Shipping was super fast. Buy from Spruce!
Internet Great place for those hard to find items and quality. Fast shipping service will definitely to business again
Internet Easy and efficient transaction. Product selection is great.
Internet Great parts, been buying from Aircraft Spruce ® since 1977
Internet Items as described, well packaged, and delivered in a timely fashion. A-Plus!
Internet Very pleased with all the products purchased. The order was received within a week of the order allowing to get back on my project. Packaging was very good and no problems at time of delivery.
Internet Five star: great product and excellent purchasing process
Internet All products that I purchased from Aircraft Spruce ® are of high quality. I often place my order and pick it up at the West Chicago, IL location. I have appreciated their friendly, efficient, and helpful service.
Internet Great product, and customer service, ....as always.
Internet Always great to order parts and stuff from Spruce!
Internet As always Aircraft Spruce ® shipped the order promptly. The package was well packed and no damage occurred enroute. I buy from Aircraft Spruce ® and pay the shipping because they are simply the best, most reliable source for the aircraft parts and supplies that I need. Thanks
Phone Aircraft Spruce ® always comes through when urgent needs arise.
Internet Excellent service with best products. You are essential support for all aircraft builders and flyers. You set the quality standard.
Internet Excellent service, competitive price, and in stock..and shipped immediately!
Internet My order was ready on time. The clerk helped me find a particular item I forgot, very helpful.
Internet Ordering was simple and straight forward. Item well packaged and shipped quickly.
Internet Excellent transaction, item s described, prompt shipping. Highly recommended.
Phone Purchased from Aircraft Spruce ® in Melbourne, the item was ordered on a Friday afternoon and delivered in Sydney on the Monday morning. Excellent service.
Phone Because of some weather problems, the shipping company lost the shipment. Aircraft Spruce ® response was excellent and they immediately replaced all the parts in the shipment. Thank you for providing such outstanding customer service!
Internet Got a flat and found replacement tires at Spruce right away. Decided to replace brake pads too. Everything shipped quickly (no charge shipping!). Like a dope, I only ordered one set of pads and the mechanic was coming the next day. Called the 1-800 number and told him I needed another set overnighted. It was 6:00 pm EST. By 11:00 am the next day they were delivered. Terrific service. Great prices. Spruce is absolutely my go to store. Its domain is memorized in my favorites on my computer. Very pleased.
Internet Order came perfect, as always. Will be back for more soon.
Internet Aircraft Spruce ® delivers yet again. Timely handled, well packed, shipped and delivered on schedule. Allowing my Flying Squirrel project to progress without delay. Thanks!
Phone Purchased from the Australian Aircraft Spruce ® branch. Assisted me by showing various flight bags and was knowledgeable about the options to consider.
Internet Always good products and customer service from Spruce!
Internet Ordered two 1-gallon jugs: order received quickly, and packaged well. Thanks!
Internet Important part came quickly and accurately! Thanks Aircraft Spruce ®.
Internet Aircraft Spruce ® staff are always courteous and responsive.
Internet Arrived the next day exactly as ordered.
Internet Always shipped fast and packed well. Aircraft Spruce ® always has my needed items to keep my Airplane in top flying condition.
Phone I received great help over the phone. The gentleman I spoke with at Aircraft Spruce ® was courteous and listened.
Phone Great friendly service from the Brantford branch. Couldn't wish for anything better! Thanks again.
Internet It was easy to order thru Aircraft Spruce ®, they shipped it quickly
Internet I love working with Aircraft Spruce ®. My orders arrive so quickly.
Internet The product was easy to order. It arrived on time and was fit for purpose. I was very pleased with the experience.
Internet Aircraft Spruce ® is my first stop for parts as they have a far greater range of products and are often cheaper than sourcing sourcing from our main suppliers here in the UK, despite the high postage costs. We get ripped off for a lot of parts here due to no competition, so Aircraft Spruce ® at least gives me some reprieve. Website is also superior to navigate as well. Lead in times are generally good, downside is, you need to plan ahead due to distance, but parts generally arrive within 5-7 days of order.
Phone Nice purchase experience and very good customer service!! Gladly again!
Internet Always a good experience with Aircraft Spruce ®. Quality product and FAST service!
Phone High quality parts, very fast service, friendly staff.
Internet As is my usual experience with Aircraft Spruce ®, my order was completed accurately and timely. I am very pleased with the service.
Internet Spruce always does a great job.
Phone Needed it quick. Aircraft Spruce ® delivered.
Internet Awesome service, always in stock. Keep up the good work. :D
Internet Aircraft Spruce ® is very easy to deal with and very prompt service, highly recommend.
Phone The order was received in good condition and impressively packed with no damage
Internet Great service!! Arrived early. You are the best!
Internet Everything works great, Aircraft Spruce ® is the best place to get your aircraft oil.
Internet Great service, the product arrived in short order and was packaged well. Aircraft Spruce ® is a great source for the aviation industry in Canada. I will be ordering again!
Internet Always excellent service from aircraft spruce.
Internet Thank you for your speedy delivery!
Internet Easy to use website. Prior to my purchase I had questions answered promptly via email. Tracking number allowed me to check order stautus. Shipment arrived on time. This is the first time I have purchased anything from Aircraft Spruce ®, but it won't be the last. I have recommended your company to friends. A happy customer.
Internet A+++++ customer service and lightening fast shipping.
Internet Your website makes it easy!
Internet Great service and extremely quick delivery here in Florida.
Internet Great high quality products. Will reorder from Aircraft Spruce ®.
Internet Thank you again for providing me with professional, quick, efficient service for many years.
Internet Reasonably priced, very well protected for shipping. No unpleasant surprises. Everything you would expect from Aircraft Spruce ®.
Internet Always prompt and correct! Thank you! Aviation Pros at work!
Internet Amazing difference between before and after! All the parts needed were included. My customer was very happy.
Internet excellent product, fast shipping, great price, great packaging, great people to deal with, definitely its a 5 star rating.
Internet My first order from Aircraft Spruce ® Australia. Excellent service, shipped really fast. Great to have you in this part of the world.
Internet The shipping department did an excellent job. The material was shipped expeditiously and packed very well to avoid and damage. Many thanks, Pelican Seaplane Base!
Phone Always excellent products and service.
Phone My orders through Aircraft Spruce ® has always been met with the best quality of customer service that's unmatched elsewhere. Thank you!
Internet Parts are always in stock and shipped immediately - Spruce has been a trusted source for a long long time because they understand the importance of customer service.
Internet Excellent service, good communication, and quality parts.
Internet As usual and as expected, the order was delivered without any delays.
Phone Ive never received a package so securely wrapped as this one. Items work great, never happier. Thanks for the awesome service.
Phone Aircraft Spruce ® has always been my place to go for 90%of my aircraft needs .quick shipping on most of my needs.
Phone Great service from the team in Melbourne, Australia!
Internet Right product, very quick delivery (even for France). Perfect!

JANUARY 2025

Internet I am a picky customer since the early 70s....they get it right every time. Simply THE BEST! David M.
Internet We are a STEM and greatly appreciate the prompt shipping Aircraft Spruce ® provides.
Internet I couldn't find these parts locally, so I searched online for an available source. The response to my order was quick, and the parts arrive sooner than expected. What's better is you can order the specific quantity you need. It's not prepackaged amounts that usually costs more, and results in either storing, or disposing of the overage. I will definitely use Aircraft Spruce ® again. Five stars in my book!!!
Internet I was very pleased with my order. The ordering process was very easy. It arrived fast and on time. I will be ordering from here again.
Phone As usual, Spruce comes through! I have been ordering stuff from Aircraft Spruce ® for years and my sales rep is terrific!!
Internet Delivered quickly, well packed and exactly as described - what more could I want?
Internet Aircraft Spruce ® Canada customer service representative was great! Her involvement in calling me and offering lower cost shipping courier was highly appreciated! Well done and Thank you! Cheers! Jacques
Internet Always great service and prompt delivery. I use Aircraft Spruce ® as much as I can for aircraft parts/accessories.
Phone Excellent service. Quality parts. Fast shipping and delivery. Good follow up by sales staff. Well recommended company here in Melbourne Victoria Australia.
Internet Superb speed in order and delivery - next day service really helps get my airplane out of the shop!
Internet Very fast shipping as always. Seamless ordering process.
Internet Great service. Very easy to do and promptly delivered. Thank you.
Internet I ordered the wrong part and Aircraft Spruce ® was prompt in responding to my email and sent a RMA. Made if very easy to return.
Internet No issues, fast shipping, well packaged and good products with reasonable prices, thanks!
Internet Fast service as usual with Aircraft Spruce ®.
Internet Easy Ordering. Fair pricing and fast shipping!
Internet Was very pleased with the order process and delivery. product was well packaged.
Internet Best customer service in the industry.
Internet Excellent service - quick shipping!
Internet Prompt shipping from Aircraft Spruce ® as usual.
Internet Great products. Great customer service.
Phone 100% all the way! Good product and great service, THANK YOU!
Internet Aircraft Spruce ® Team, THANK YOU! As a first-time online buyer, we were super impressed with your site, its friendly atmosphere, the good search tool, and all. We received mineral oil very quickly, surprisingly, used in our 89 60/K miles Jaguar XJS V-12 and the Top got back up and down, happy and smiling! It is so nice to know that we can count with your Service of Excellence and we wanted to let the World know about our fantastic experience. May you all be Blessed! Thank you so much.
Internet Products received in good condition and were perfect for what I needed, with excellent service from Aircraft Spruce ® Australia - well done.
Internet Website was easy to navigate and order process was seamless! Parts arrived when they said it would. Thank you so much!
Internet Great experience. Ordering on the Aircraft Spruce ® website was quick and easy. Quick shipment and delivery.
Internet Items can in timely fashion, bags was was labeled correctly, number of pieces per bag was spot on. When ordering the customer service lady very helpful. In today's world this is a perfect company to work with and have a piece of mind knowing they will provide you Quality items . Great work!
Internet Competitive pricing and great delivery times for a pallet of oil.
Phone Absolutely fantastic customer service great people to deal with will definitely purchase again from here.
Internet Ordering was simple & didn't take any time at all. We are very happy with our purchase. Plan on ordering more products from Aircraft Spruce ®.
Internet Easy ordering and fast delivery.
Internet Great store in Roanoke, Texas, good customer service, always!
Internet Tires were perfect. Shipping was crazy fast. Arrived the next day.
Internet Great service. Orders come fast !
Internet Great product, great customer service and I was very pleased with prompt shipping - They get what you need to you asap so you can be building instead of waiting! Thank you!
Internet Life is a lot easier now that Spruce is in Australia.
Internet ***** 5stars. Product was appropriately packaged and delivered on time. Good products, good price and great service. Thank you.
Internet Ordering and delivery was VERY efficient. Delivery from Melbourne to regional NSW in 2 days was very impressive
Internet Prompt delivery, this purchase was great as I needed supplies for my airplane.
Internet As usual with Aircraft Spruce ®, shipping was fast, and the item was packaged great.
Internet Orders are always well packaged and arrive undamaged.
Internet Very fast and competent customer service, gladly again and full recommendation.
Internet Aircraft Spruce ® has always had what I need and at a fair price the headset Jack is good quality
Phone Very knowledgeable and very friendly staff.
Internet Just what I needed. Good service and quick delivery as always!
Internet As always, excellent service. Quality products.
Phone Excellent customer se3rvice. Original order the box arrived damaged and 2 bottles of Cam Guard was leaking but Spruce promptly replaced and reshipped immediately with no hassle.
Internet Great product, quick delivery, and best price. Will order from Spruce again!
Internet Easy to order just the right number of a critical part at a really good price.
Internet The purchase was easy, the product arrived in very good condition and very well packaged and shortly before the estimated time, which was very good.
Internet Fast shipping. Great service. Thank you!
Internet I have been getting the Ghosts WWII Planes calendar for my husband for Christmas for over 23 years and to my dismay the mall calendar kiosk was sold out this year ! Luckily I was able to order it from Aircraft Spruce ® and Specialty Co. Although it didn't make it on time for Christmas (my fault, not theirs) I was super happy to be able to receive the product in perfect condition and keep the tradition alive!! Thank you for saving the day.
Internet In stock, available for pickup, always great to have Spruce as a resource.
Internet As usual, Aircraft Spruce ®'s ordering system was flawless and the products were delivered as promised.
Internet Fast service, with delivery a day ahead of projection.
Internet Excellent service and fast shipping. Great Company!
Internet Everything came as ordered in a timely fashion considering it was over the holidays. I have always been satisfied with the service from Aircraft Spruce ®, thank you.
Internet Quick and easy to order, arrived quickly everything in order, will shop at Aircraft Spruce ® again.
Internet Very quick shipping in spite of being ordered during the Christmas rush.
Internet Order received very quickly, great company to deal with!
Internet Thanks for the delivery, I was pleasantly surprised when the goods arrived a lot sooner than expected.
Internet Order was on backorder. I called to check status wince it was a Christmas gift. Very courteous customer service and great communication. Order arrived before Christmas. Very happy customer!
Internet Ordering, shipping and billing all went very smoothly. And it got here before Christmas. Thanks!
Internet As always the parts were as ordered and the quantities were correct. The parts fit correctly and were installed shortly after delivery. THANKS!
Internet Ontime delivery and easy to order parts online.
Internet Was my very first order with this Aircraft Spruce ®, and I received everything I ordered and very fast Thanks for fulfilling this order ! Mark
Internet I love this David Clark headset. Aircraft Spruce ® has the best prices and great service. Thanks.
Internet Ordering and sourcing information was comprehensive and updates were provided in a timely manner throughout the delivery process.
Internet Fast and great service! Good prices! Five star for sure!!!
Internet Great buy, and service. I recommend Aircraft Spruce ®!
Internet Customer service is great, very easy to order extra parts from Aircraft Spruce ®.
Internet Order was filled great, super fast with a fair reasonable shipping fee.
Internet I typically use Aircraft Spruce ® as they have what I need and my orders get processed and shipped out to me quickly.
Internet When I placed the order, was informed that we will be back ordered for several months. Nobody had them. Spruce had the best price, they arrived early, and was continually updated on status. Great service
Internet Good communication and timely shipping. Always a pleasure doing business with Aircraft Spruce ®!
Internet The hardware I purchased from Aircraft Spruce ® is great quality as expected. They always deliver their products on time and in excellent condition as promised.
Internet Service was very prompt, which is greatly appreciated.